http://www.loopinsight.com/2012/08/16/apple-boss-tries-to-gut-retail-operation/Short version - Apple hired the ex head of Dixons to run their retail operation. Everyone in the UK thought 'well, that can only go well'.
Bloke's first major act was to institute major staff reductions across all retail divisions, insisting the retail operation could run 'leaner' I.e. he set about reducing costs by removing staff. Other high ups at Apple seemed to realise
A) this would cause customer service instore to tank
B) Apple has £100billion in the bank, is making money hand over fist and it's reputation is worth more than this bloke would save.
Internal memo goes round saying all cuts have been cancelled. Bloke is now suddenly not quite so visible.
Expect bloke, in a few months, to announce something like he was missing the UK too much, and to make a swift exit with the board's collective boot prints on his arse.
