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Galaxy S firmware update invalidates Voda warranties
http://www.x404.co.uk/forum/viewtopic.php?f=19&t=10153
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Author:  forquare1 [ Mon Aug 23, 2010 11:37 am ]
Post subject:  Galaxy S firmware update invalidates Voda warranties

Quote:
Galaxy S owners who accept Samsung's offer of updated firmware will invalidate their warranty according to Vodafone, which wishes to remain the only source of official upgrades.

The upgrade is offered automatically by Samsung's Windows synchronisation software, as supplied in the box from Vodafone, and has not been approved by Vodafone.


Continue reading here.

Author:  jonbwfc [ Mon Aug 23, 2010 12:30 pm ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

Why are all mobile phone companies apparently managed entirely by knobs?

Author:  finlay666 [ Mon Aug 23, 2010 1:58 pm ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

My recent tweet sums it up, I don't want their crap on my device, branding or not.

Either way I had enough of an arse on trying to get O2 to repair my X1 when I had it with them, their customer support just doesn't want to know.


On the plus side any Galaxy S owner can unlock their phone for free via a hex editor and a small executable, doesn't even need a rooted phone :D (Mine came sim unlocked which is a bonus)
http://forum.xda-developers.com/showthread.php?t=761045

Author:  forquare1 [ Mon Aug 23, 2010 5:34 pm ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

Looks like Vodaphone have changed their mind

Author:  Amnesia10 [ Mon Aug 23, 2010 8:35 pm ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

theregister wrote:
Vodafone tells us the problem is only with Galaxy S handsets that were shipped before the operator had created a "variant" version of the firmware. Variant versions including operator settings and, often, branding and applications. The problem for an operator is that Carphone Warehouse will start selling vanilla versions of the handset from the moment it's launched, while the variant version may take a week or two to put together.

In theory that can be done prior to launch, but that means getting early access to hardware which isn't as easy as it should be. The manufacturer will provide a few handsets, but once the network people have grabbed some for radio testing, and management have snagged their ego-handsets, there are never enough left which leaves the operator late to market with the latest gear.

If the management grab their ego-handsets before the variant software is applied they must think it is crap as well! ;)

Author:  l3v1ck [ Mon Aug 23, 2010 9:47 pm ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

I can see Vodafone point. If download a version with all the wrong network settings it could cause problems that they have to deal with. I got Vodafone's update for the Desire today. It was worth the wait. After the initial slow half hour, it just worked.
Nb. I only see their point while they don't force all their branding on you.

Author:  Linux_User [ Tue Aug 24, 2010 12:11 am ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

l3v1ck wrote:
I can see Vodafone point. If download a version with all the wrong network settings it could cause problems that they have to deal with. I got Vodafone's update for the Desire today. It was worth the wait. After the initial slow half hour, it just worked.
Nb. I only see their point while they don't force all their branding on you.



I don't know about Vodafone, but T-Mobile make it very easy to configure your phone to work on the network. I managed to set up a Desire within 10 minutes, which was previously on the Orange network.

Author:  big_D [ Tue Aug 24, 2010 4:14 am ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

I like the German model, go to the store, chose the phone, chose your network, chose your plan and see how much of a discount the network will give you as a result, on a vanilla phone. The iPhone is the only major exception, only being available on T-Mobile...

O2, Vodafone etc. also sell branded devices, but they make up a very small part of the market, as most people shop at the equivalent of Dixons than they do at an O2 or Vodafone shop...

Author:  jonbwfc [ Tue Aug 24, 2010 9:21 am ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

Interesting article with an admittedly sensationalist headline.

I agree with the general point it makes though and the Galaxy S firmware shenanigans is another example of this. For all the fandroid's banging on about it being 'open' and 'setting the customer free from Apple's control' all in fact it's done is hand back control to the carriers. What little gains at the carrier's expense the consumer did make with the iphone have been rolled back as soon as they got the chance and Android/Google haven't done a thing about it. As soon as they felt able to, the carriers were back up to their old tricks.

The open handset alliance in the end has made absolutely no difference at all.

Author:  EddArmitage [ Tue Aug 24, 2010 9:30 am ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

big_D wrote:
...as most people shop at the equivalent of Dixons than they do at an O2 or Vodafone shop...

The non-telco stores over here (Argos being an example I know of for sure) sell telco-branded phones.

Author:  big_D [ Tue Aug 24, 2010 9:43 am ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

Quote:
Apple co-founder Steve Jobs said, “iPhone is the first phone where we separated the carrier from the hardware. They worry about the network, while we worry about the phone.”

Pfft! And all the Nokias, Ericsson and Samsung 'phones I bought over the years? They weren#t bound to any carrier either...

EddArmitage wrote:
The non-telco stores over here (Argos being an example I know of for sure) sell telco-branded phones.

The last Ericsson, Nokia and a Samsung I bought in the UK were unbranded (between 1998 and 2002).

Author:  jonbwfc [ Tue Aug 24, 2010 9:47 am ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

big_D wrote:
Quote:
Apple co-founder Steve Jobs said, “iPhone is the first phone where we separated the carrier from the hardware. They worry about the network, while we worry about the phone.”

Pfft! And all the Nokias, Ericsson and Samsung 'phones I bought over the years? They weren#t bound to any carrier either...

The people who bought unlocked phones before the smartphone 'revolution' was a vanishingly small portion of the market compared to those who bought them tied to a carrier.

Jon

Author:  Amnesia10 [ Tue Aug 24, 2010 11:39 am ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

I bought my smart phone with O2, I am still with them but on a much cheaper contract. The phone was never tied but O2 didn't do that then. Though I had a contract that basically tied me to them for the duration.

Author:  jonbwfc [ Tue Aug 24, 2010 1:56 pm ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

more fun. American mobile phone companies really do go out of their way to make themselves unpopular don't they?

Author:  l3v1ck [ Tue Aug 24, 2010 8:04 pm ]
Post subject:  Re: Galaxy S firmware update invalidates Voda warranties

jonbwfc wrote:
more fun. American mobile phone companies really do go out of their way to make themselves unpopular don't they?

How can they send a cease and desist letter for distributing, what is, open source software?

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