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Never mind the Gas bill...
http://www.x404.co.uk/forum/viewtopic.php?f=19&t=17387
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Author:  Spreadie [ Fri Oct 12, 2012 10:01 am ]
Post subject:  Never mind the Gas bill...

...it's the phone bill you should be worried about.

http://www.bbc.co.uk/news/world-europe-19908095

:lol:

Author:  Amnesia10 [ Fri Oct 12, 2012 11:09 am ]
Post subject:  Re: Never mind the Gas bill...

Quote:
It has also apologised for the gaffe, which it says was down to a printing error and a subsequent misunderstanding between the client and staff at their call centre.

Some printing error. That is also a major misunderstanding between customer and staff. :oops:

Author:  paulzolo [ Fri Oct 12, 2012 11:32 am ]
Post subject:  Re: Never mind the Gas bill...

Amnesia10 wrote:
Quote:
It has also apologised for the gaffe, which it says was down to a printing error and a subsequent misunderstanding between the client and staff at their call centre.

Some printing error. That is also a major misunderstanding between customer and staff. :oops:


If I had a bill like that, I’d ask them for it to be itemised.

Author:  HeatherKay [ Fri Oct 12, 2012 11:53 am ]
Post subject:  Re: Never mind the Gas bill...

The bit about making arrangements to pay it off in instalments had me on the floor in stitches. :lol:

Author:  AlunD [ Fri Oct 12, 2012 12:16 pm ]
Post subject:  Re: Never mind the Gas bill...

somebody ought to buy tehrights to the story - it will make a great comedy sketch.

And yes the itemised version Paul mention is a must have item :lol:

Author:  JJW009 [ Fri Oct 12, 2012 1:33 pm ]
Post subject:  Re: Never mind the Gas bill...

It doesn't compare to this, but I once had a customer with a genuine bill that ran into huge figures. It was caused by a router auto-dialling every 10 seconds for several weeks; about half a million calls. The itemised bill took BT about a month to print out and was delivered in separate vans.

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