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Block on cold calls not working, says Which?
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paulzolo
What's a life?
Joined: Thu Apr 23, 2009 6:27 pm Posts: 12251
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http://www.bbc.co.uk/news/business-24493732It's a pointless thing, the TPS. I still get calls, and report them, and if I am lucky, I get either a letter or an email which tells me that they could not trace the company concerned because I had not given enough information. The fact that I give the company name, time and number is beside the point. It's an industry regulating itself, which is never a good idea.
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Sat Oct 12, 2013 10:21 am |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am Posts: 29240 Location: Guantanamo Bay (thanks bobbdobbs)
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I try and avoid all calls which do not have a number. Thankfully I have caller ID, which really should be free for all customers, not a pricey add on.
_________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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Sat Oct 12, 2013 10:47 am |
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jonbwfc
What's a life?
Joined: Thu Apr 23, 2009 7:26 pm Posts: 17040
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Note the important added qualification. Which, when international VoIP calls cost a small fraction of a penny a minute, renders the TPS an utter irrelevancy. What should be the case is that every UK telephone service provider should be required to provide (for a small charge, I'm not being unfair to them) a service where each subscriber can block all calls apart from those they put on a whitelist. Or at least, a service where subscribers can block international, VoIP and calls which don't provide valid caller ID info. Blocking those three things would stop 99% of cold calls. In fact, tbh, I'm genuinely surprised one of the telco's doesn't offer those kind of services now. MIllions of people would move their land line service to a provider who gave them the ability to block the majority of cold calls. Yet none of them apparently do. Another example where the idiom that 'the market always works in the customer's best interests' turns out to be utter drivel.
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Sat Oct 12, 2013 11:26 am |
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JJW009
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 6:58 pm Posts: 8767 Location: behind the sofa
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BT used to call that their privacy pack, and it was free. I think it was deemed against human rights of the spammers so they had to stop.
_________________jonbwfc's law: "In any forum thread someone will, no matter what the subject, mention Firefly." When you're feeling too silly for x404, youRwired.net
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Sat Oct 12, 2013 11:44 am |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am Posts: 29240 Location: Guantanamo Bay (thanks bobbdobbs)
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Why should you pay for it? It would be automated so be unbelievably cheap to run.
_________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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Sat Oct 12, 2013 11:47 am |
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paulzolo
What's a life?
Joined: Thu Apr 23, 2009 6:27 pm Posts: 12251
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You can get filter boxes which let you answer the phone if jt's on a white list, or hold or reject calls from other sources.
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Sat Oct 12, 2013 12:25 pm |
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l3v1ck
What's a life?
Joined: Fri Apr 24, 2009 10:21 am Posts: 12700 Location: The Right Side of the Pennines (metaphorically & geographically)
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I think having a number which is, and has always been, ex-directory is more useful then the TPS. Though the TPS have helped me out once, they can do nothing about call centres in other countries calling you and they can do nothing about scammers getting your number and calling you.
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Sat Oct 12, 2013 1:42 pm |
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paulzolo
What's a life?
Joined: Thu Apr 23, 2009 6:27 pm Posts: 12251
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Many use autodiallers. They just crank through every number combination, so you'll get called regardless of how ex-directory you are.
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Sat Oct 12, 2013 1:48 pm |
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l3v1ck
What's a life?
Joined: Fri Apr 24, 2009 10:21 am Posts: 12700 Location: The Right Side of the Pennines (metaphorically & geographically)
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Maybe, but I think they must use bought lists of valid numbers too. Everyone I know who's always been ex-directory seems to get less scam calls than those who's number is in the phone book.
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Sat Oct 12, 2013 3:12 pm |
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paulzolo
What's a life?
Joined: Thu Apr 23, 2009 6:27 pm Posts: 12251
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We are ex directory, and we get a lot of dead calls - these are created by autodiallers, and the network at the call centre is unable to connect to a person at their end.
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Sat Oct 12, 2013 5:59 pm |
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ShockWaffle
Doesn't have much of a life
Joined: Sat Apr 25, 2009 6:50 am Posts: 1911
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Lol, it's an apparatus that matches willing buyers to willing sellers, not a religion. Your sense of drama is laudable, but you are off target again.
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Sat Oct 12, 2013 9:16 pm |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm Posts: 10691 Location: Bramsche
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If they blocked VOIP and international calls, I'd never get to talk to my family again. We have VOIP here and we are international, plus I use my free SkypeOut minutes to call my family. For anybody with relatives or friends living abroad, such a block would be useless. You could white list their numbers, but if they are using international phone shops or things like Skype out, they will be using different numbers every time they call, or the ID will be blocked.
_________________ "Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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Sun Oct 13, 2013 6:01 am |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm Posts: 10691 Location: Bramsche
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You still have to give out your number for many reasons to companies - contact when something arrives, garage calling back when your car is ready to collect etc. These numbers will be sold on.
_________________ "Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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Sun Oct 13, 2013 6:05 am |
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jonbwfc
What's a life?
Joined: Thu Apr 23, 2009 7:26 pm Posts: 17040
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I'm only talking about blocking VOIP connections to landline phones, so skype of itself would still be useful. And they could always call you. Plus (as I said) I was proposing an opt-in service. People with relatives abroad would either have to put up with the cold calls or make other arrangements to receive calls from their relatives. There are actually plenty of alternative means of communication. You cannot stop people making cold calls. That is a practical reality. They are beyond UK (or even EU) legal authority and making the calls costs them effectively nothing. All you can do is stop people receiving them.
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Sun Oct 13, 2013 11:08 am |
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l3v1ck
What's a life?
Joined: Fri Apr 24, 2009 10:21 am Posts: 12700 Location: The Right Side of the Pennines (metaphorically & geographically)
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You'd need some sort of white list for Voip. My office use Voip to phone me.
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Sun Oct 13, 2013 11:43 am |
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