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Energy companies 'making £650m a year from billing errors'
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Author:  pcernie [ Thu Nov 21, 2013 8:28 pm ]
Post subject:  Energy companies 'making £650m a year from billing errors'

http://www.theguardian.com/money/2013/n ... ercharging

Precisely why I still get paper statements for everything.

Author:  Amnesia10 [ Fri Nov 22, 2013 7:33 am ]
Post subject:  Re: Energy companies 'making £650m a year from billing errors'

What is worse is they do not do refunds unless you are owed more than £100 and ask for it, or your account is being closed. The best you can hope for is an adjustment to the direct debits.

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