Pay staff their tips, business secretary tells restaurant chains | Life and style | The Guardian
http://www.theguardian.com/lifeandstyle ... y-to-staff

Bloody right. I don't personally agree with tipping since the staff should be paid properly to start with (and it's a bit of a peer pressure thing), but those who do give money to the staff have every right to expect it actually goes to them.

I'm going to go ahead and disagree with you there [/Lumbergh]

I personally find the levels of service in the UK to be apocalyptic. I don't like the idea of needing tips in order to be able to survive but tips are a form of performance-related pay - an idea with which I very much agree. The problem is not so much that tipping is a thing but rather that most Britons I know simply do not feel comfortable refusing to tip. Consequently, many friends of mine leave a tip when the quality of service definitely did not warrant it.

We have the same problem at work. I have consistently received party rises and bonuses because I deliver good service both to the customers and to the company. Others are frankly slackers and are hurt or offended when their pay barely changes.

I'm with Jim on this, I consider that bringing food to the table is a basic part of what a restaurant does, and what I am paying for in the list price for a meal. Bog standard service isn't going to get a tip from me. The flip side is that when people do provide exceptional service, I tend to tip very heavily, and wherever possible in cash to the person responsible.

I'm not disagreeing with anyone, I just think the 'system' doesn't really work at all since most will tip short of their food being spat in. Restaurants pocketing the money isn't on either way though.

A very simple solution is if you have had service to a level you wish to say thank you for tip the member of staff directly in cash.

That way you know they get it ALL.

One of the things that annoys me about tipping is those in the kitchen are never guaranteed to see money, and they're doing the bulk of the work. Going to a restaurant is expensive enough without creating issues by tipping the staff IMO - arguments about the tip, feeling obliged to tip, the staff expecting a tip, who's keeping the money... I think it all causes needless hassle when the staff should be paid properly initially. If a customer gives a tip, maybe throw it all into a tin for whatever decision later.

When I worked in a restaurant, all the tips went into a jar and were divided equally amongst all the serving and kitchen staff at the end of the shift. I think that's the fairest way. Even now I will refuse to add service to a card payment and then pay in cash what I think the service is worth.

Restaurants’ tipping policy ‘forces waiters to pay to work’ | Life and style | The Guardian
http://www.theguardian.com/lifeandstyle ... ay-to-work

That's some gangster sh1t right there lol, are these places being run by people the Tories had to turn away or something?

What the [LIFTED]? I mean, REALLY, what the actual [LIFTED]?

I'd always assumed staff were allowed to keep all their tips.