Missing GP records in Essex, Norfolk and Suffolk 'total 9,000'

More than 9,000 patients' records in Norfolk, Suffolk and Essex have gone missing since a private firm took on transferring files, a BBC survey shows.
Capita took on the national contract from the NHS for delivering patients' records, when people move from one GP to another, in March.

In a statement, Capita said it had taken on the "challenging initiative" to streamline GP support services and there had been "teething problems".

Crapita have caused huge problems in some areas of primary care:

• GP trainees whose applications haven't been processed which means they can't start seeing patients. This could actually delay training and means the trainees would have a longer training period. They could (and should) sue.
• no payments or delays in payments to the surgeries who have GP trainees (they're paid for by NHS workforce) so practices having to pay out of their own pocket
• delays in getting patients new NHS numbers (eg someone who has moved here from abroad) so patients can't access the NHS
• patients who have moved surgeries and the notes haven't been processed and sent across by Crapita which means often you have no medical history with respect to the patient.
• patients being removed from GP lists (there's a list cleansing exercise to remove "ghost patients")
• delays in delivering medical supplies