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Amazon staff selling customer details
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm
Posts: 10691
Location: Bramsche
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https://www.theregister.co.uk/2018/09/1 ... a_reports/They are selling information and email addresses about people making reviews about products to the sellers / manufacturers, who are then contacting them and offering them goods to change reviews. The staff were also offering to delete less flattering reviews. Amazon say they have no knowledge of such actions and are investigating the allegations. It seems to be concentrated in China.
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"Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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| Tue Sep 18, 2018 7:49 am |
 
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cloaked_wolf
What's a life?
Joined: Thu Apr 23, 2009 8:46 pm
Posts: 10022
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I'd already heard about manufacturers approaching Amazon customers for "reviews" which will boost up the ratings of the product. Subsequent reviews from real customers tend to be negative or poor because the product was hyped up. I'd no idea Amazon employees were involved. It does show that you have to be wary of product reviews.
_________________ He fights for the users.
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| Tue Sep 18, 2018 9:21 am |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm
Posts: 10691
Location: Bramsche
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Stuff the reviews, the important / bad bit is that they are selling customer details!
_________________
"Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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| Tue Sep 18, 2018 9:24 am |
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paulzolo
What's a life?
Joined: Thu Apr 23, 2009 6:27 pm
Posts: 12251
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They are selling customer details to those people they gave bad reviews too. If that doesn’t go wrong...
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| Tue Sep 18, 2018 1:51 pm |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm
Posts: 10691
Location: Bramsche
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Exactly.
Whether you can trust the reviews is, in this situation, irrelevant. The damage is that Amazon employees are handing over customer contact information to people who have a grudge against them.
_________________
"Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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| Tue Sep 18, 2018 2:33 pm |
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