And if people attended appropriately and were more responsible, we wouldn't have problems with waiting times.
People who get seen straight away are those in distress or whose condition is life-threatening. If you have a knife sticking out of you and blood pouring everywhere, I'm sure you would be grateful to be attended to straight away rather than see some silly git who complains about waiting times!
The crap thing about waiting times is that the more urgent cases sometimes wait. I've said this before: I've had to deal with someone who had a cold (wanted to see if there was anything that could make it all better; as of yet, there's no cure for the common cold), before I could see someone who had chest pains and essentially had had a heart attack.
There are times when it's quiet and I'm sitting around waiting for the next patient. These occur very rarely but do happen. Christmas Day was a typical example. Then there are times when it's so busy that we're seeing patients
after the four hour target. The only way to speed up would be to make serious shortcuts that are potentially fatal.
I'm truly astounded at the number of people who have had something going on for a week or a month, and suddenly decide to attend A&E. If you've had a headache for the last three months, there's nothing I'm going to do to improve it straight away. Similarly, some patients turn up because they can't get their medication. They think A&E is their OOH service.