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Broadband customers pay high price for loyalty
http://www.x404.co.uk/forum/viewtopic.php?f=19&t=8521		 Page 1 of 1
Author:  pcernie [ Fri May 28, 2010 9:06 am ]
Post subject:  Broadband customers pay high price for loyalty
http://www.pcpro.co.uk/news/broadband/3 ... or-loyalty

Yes, VM couldn't even keep me on the same offer I'd been on for the last five years, so I now get a much better service with O2...

In fact, if perchance someone from VM is reading this, can I suggest you wind your fcuking necks in? Might stop that 'churn' we hear so much about :roll: :twisted:
Author:  Geiseric [ Fri May 28, 2010 9:42 am ]
Post subject:  Re: Broadband customers pay high price for loyalty
Lot of messing around though swapping BB providers..... imo
Author:  Amnesia10 [ Fri May 28, 2010 9:56 am ]
Post subject:  Re: Broadband customers pay high price for loyalty
Geiseric wrote:
Lot of messing around though swapping BB providers..... imo

Especially if you are with Virgin and do not have a BT phone line. BT rip you off reactivating the line. What would be better is a simple law that means that banks energy companies ISP and telcos have to put you on the best deal without hindrance. At the moment they make a lot of money from peoples accounts being discontinued and the holders dropping to rates that are practically zero, and that was before the low interest rates.
Author:  pcernie [ Fri May 28, 2010 12:07 pm ]
Post subject:  Re: Broadband customers pay high price for loyalty
Geiseric wrote:
Lot of messing around though swapping BB providers..... imo


We've never had any bother in any way switching, but as Amnesia suggests, the BT line is a potential hurdle (mostly due to their incompetence)...
Author:  davrosG5 [ Sat May 29, 2010 9:34 am ]
Post subject:  Re: Broadband customers pay high price for loyalty
You can be charged by BT if you switch from a LLU provider as well.
As far as I can tell if you've been off BT's network for more than a month then if you want to switch back then you get hit with the full line provision charge (about £150 I think).
Author:  Amnesia10 [ Sat May 29, 2010 9:46 am ]
Post subject:  Re: Broadband customers pay high price for loyalty
davrosG5 wrote:
You can be charged by BT if you switch from a LLU provider as well.
As far as I can tell if you've been off BT's network for more than a month then if you want to switch back then you get hit with the full line provision charge (about £150 I think).

Talk about rip off! :shock: :x
Author:  DaftFunk [ Sat May 29, 2010 10:58 am ]
Post subject:  Re: Broadband customers pay high price for loyalty
Someone needs to sort out bt they are crippling the country, the sheer amount of revenue they generate, you'd expect more investment. I understand it's not an overnight job to upgrade the lines but they seem to be holding off until the government pay for it or make the license fee pay.

BT get off your arse we want more!
Author:  JohnSheridan [ Sun May 30, 2010 3:07 pm ]
Post subject:  Re: Broadband customers pay high price for loyalty
DaftFunk wrote:
BT get off your arse we want more!


Not going to get it for a while though - something called "shareholders" get in the way wanting their dividend.
Author:  DaftFunk [ Sun May 30, 2010 3:35 pm ]
Post subject:  Re: Broadband customers pay high price for loyalty
JohnSheridan wrote:
DaftFunk wrote:
BT get off your arse we want more!


Not going to get it for a while though - something called "shareholders" get in the way wanting their dividend.


It's a shame
Author:  l3v1ck [ Sun May 30, 2010 6:37 pm ]
Post subject:  Re: Broadband customers pay high price for loyalty
I had isses with Plusnet doing this the other year. :evil:
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