On a similar note, I went to Gold Class Cinema last night, ordered my food, a starter, a main, and a desert, I asked for 3 cokes during the food and a cup of tea with desert. Simple enough!
About 2 minutes into the ad's, out comes desert, I'm not happy but start munching away, I get half way through and out comes my starter (the film hasn't started yet); I'm starting to get annoyed. Next thing - two cokes arrive. Then, half way through my starter, out comes my main.
I'm fuming, half way through the film a random cup of tea turns up.
To be fair I did eat most of it, but I wasn't happy, I went Gold Class to have food with the film and to have it bought out
throughout the film.
Anyway, on the way out I spoke to the manager and told him it was awful and that I've been several times before and never had such bad service. I didn't expect much except an apology however he gave me free tickets for next time.
We're talking about Scotch!