Yeah, see I think I was born in the wrong country.
I love it when you walk into a store over there and they're immediately welcoming and ultra-smiley. Especially when you're by yourself shopping for clothes and they're girls...
Everybody in this country is miserable (me included at the moment) and that's why I've preferred working abroad for much of the past 18 months and will be looking to do so again as soon as possible.
You may think the list makes it "fake", but it rarely appears fake to me overseas. People are actually a lot happier in customer facing roles. It may not be very British, but I think it's an interesting list and probably a lot of people could benefit...