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The Ranting (or Venting) Thread.
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ProfessorF
What's a life?
Joined: Thu Apr 23, 2009 7:56 pm Posts: 12030
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Gentlemen, you can't fight in here! This is the War Room!
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Sun Jun 05, 2011 11:29 am |
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steve74
Doesn't have much of a life
Joined: Fri Apr 24, 2009 12:43 pm Posts: 1798 Location: Manchester
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I've had an upright Dyson for about a year, I'd agree that they're great, but the build quality is questionable at best. The tank on mine has a crack appearing from the middle of the lid part. It's not been knocked or dropped, in fact it's impossible to hit it at that point as it's where it goes into the tank, but I did notice it's right where the injection moulding point is. It seems that the power of the suction is just too strong for the material or construction of the tank...   Luckily the Dyson has a five year warranty, so I emailed the above photos with a terse note saying it was my opinion that it's a weak point in the construction or a design flaw. They agreed straightaway to send me a replacement tank - not just the lid, but the whole unit. So, a result on that, and I can't fault their customer service - but the fact they agreed without any argument suggests to me that I'm not the only one with this issue and it probably is a known problem. It seems a strange design choice to have an injection mould point right where the strongest suction area is, but then I'm no engineer - but it does seem that the injection point is the source of the crack appearing. I've not used the new tank yet, I'm waiting till the tank fails altogether, which won't be long now as it's spreading.
_________________ * Steve *
* Witty statement goes here *
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Sun Jun 05, 2011 2:26 pm |
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hifidelity2
I haven't seen my friends in so long
Joined: Fri Apr 24, 2009 1:03 pm Posts: 5041 Location: London
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 |  |  |  | steve74 wrote: I've had an upright Dyson for about a year, I'd agree that they're great, but the build quality is questionable at best. The tank on mine has a crack appearing from the middle of the lid part. It's not been knocked or dropped, in fact it's impossible to hit it at that point as it's where it goes into the tank, but I did notice it's right where the injection moulding point is. It seems that the power of the suction is just too strong for the material or construction of the tank...   Luckily the Dyson has a five year warranty, so I emailed the above photos with a terse note saying it was my opinion that it's a weak point in the construction or a design flaw. They agreed straightaway to send me a replacement tank - not just the lid, but the whole unit. So, a result on that, and I can't fault their customer service - but the fact they agreed without any argument suggests to me that I'm not the only one with this issue and it probably is a known problem. It seems a strange design choice to have an injection mould point right where the strongest suction area is, but then I'm no engineer - but it does seem that the injection point is the source of the crack appearing. I've not used the new tank yet, I'm waiting till the tank fails altogether, which won't be long now as it's spreading. |  |  |  |  |
Hmm I have just bought an upright one - will have to go and have a look - still nice that the customer service is good
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Mon Jun 06, 2011 11:08 am |
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veato
I haven't seen my friends in so long
Joined: Fri Apr 24, 2009 7:17 am Posts: 5550 Location: Nottingham
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Just checked mine and it's starting to show small cracks!
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Mon Jun 06, 2011 11:44 am |
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rustybucket
I haven't seen my friends in so long
Joined: Thu Jun 18, 2009 5:10 pm Posts: 5836
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    AAAAAAAAAAAAAAAAAAAAAAAAAAAARGH!I've got an interview tonight for something I've wanted to do for 25 years. There will be 12 people on the interviewing panel and the whole thing will start at 2030 and last for at least 45 minutes. In short, I am having a proper brown-trouser day. So all the women in my life are co-operating, right? First thing this morning, Mother decided that today would be the best day to start typing up her coursework which isn't due in for ages. This does not normally make for a good day as she usually finds a way to break everything and requires me to fix it. Added in is that I need to continue reading online and we only have one computer. However, I subtly persuaded her that today might not be the best of days - order restored you might think. At which point my sister (nicknamed Grumble-knickers) turned up moaning and shouting and with two of her children in tow. Apparently she and her husband are coming to blows over what to do with the fifty thousand pounds they've just inherited. He wants to convert the attic and she wants to put a load away for the offspring to use at university. Oh blessed Fortuna! Why did you curse them so? So now I've got to listen to yet another load of tosh about a crisis that the rest of the world would love to have and I can't relax because we only have one TV and it's got Boomerang on it. At this point the wife (who isn't even dressed yet) decided to go on Facebook for ages and got the hump when I, again quite subtly, indicated my displeasure. So now all of them are pigged off at me and I am now gently smouldering in my bedroom with headphones on and have purloined the laptop. Why can't everyone please, for half a day, just chuffing CO-OPERATE?    
_________________Jim
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Mon Jun 06, 2011 11:55 am |
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leeds_manc
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 8:19 pm Posts: 5071 Location: Manchester
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Aaaaand breath. And leave the house, do what you want to do in the local library or something maybe ? 
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Mon Jun 06, 2011 1:05 pm |
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rustybucket
I haven't seen my friends in so long
Joined: Thu Jun 18, 2009 5:10 pm Posts: 5836
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I'm fine now. My sister has left, the other two are behaving and I'm playing foobilliards.
_________________Jim
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Mon Jun 06, 2011 1:16 pm |
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Spreadie
I haven't seen my friends in so long
Joined: Fri Apr 24, 2009 6:06 pm Posts: 6355 Location: IoW
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Chasing the dream, no wonder you're bricking it. It's amazing how we always put pressure on ourselves, isn't it? Best of luck in the interview, I hope everything goes well. Mine never do, why should you get off light? 
_________________ Before you judge a man, walk a mile in his shoes; after that, who cares?! He's a mile away and you've got his shoes!
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Mon Jun 06, 2011 1:30 pm |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm Posts: 10691 Location: Bramsche
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Böppdy women drivers, typing SMS while they are driving!
I was stopped at the traffic lights on the way to work yesterday and the woman behind me was so busy typing an SMS, she didn't notice we had stopped!
She only hit me at a relatively low speed, but the dent in the rear bumper will cost about 1200€ to correct (new bumper). She drove off while I was calling the police and hasn't answered my calls. The police weren't much help either, nobody injured...
_________________ "Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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Fri Jun 10, 2011 3:52 am |
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belchingmatt
I haven't seen my friends in so long
Joined: Fri May 15, 2009 3:16 am Posts: 6146 Location: Middle Earth
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Did you get her licence plate Dave? If no joy with the police we can set up an internet vigilante group. 
_________________ Dive like a fish, drink like a fish!
><(((º>`•.¸¸.•´¯`•.¸><(((º> •.¸¸.•´¯`•.¸><(((º>`•.¸¸.•´¯`•.¸><(((º>
If one is diving so close to the limits that +/- 1% will make a difference then the error has already been made.
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Fri Jun 10, 2011 5:40 am |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm Posts: 10691 Location: Bramsche
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Yes, I can read it in my rear bumper, with a mirror! She had left her name and address, before leaving, but hadn't exchange insurance details. Her husband called, he isn't happy with me getting a quote from the main dealer, he wants to send an independent assessor to look at the car first. He doesn't want to involve the insurance, yet.
_________________ "Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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Fri Jun 10, 2011 10:31 am |
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finlay666
Spends far too much time on here
Joined: Thu Apr 23, 2009 9:40 pm Posts: 4876 Location: Newcastle
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How old is the car?
If it's not a banger or it's under warranty I'd tell him to jog on with that prospect as it could devalue the car further and if under warranty may void it getting work done at an unauthorised garage
_________________TwitterCharlie Brooker: Macs are glorified Fisher-Price activity centres for adults; computers for scaredy cats too nervous to learn how proper computers work; computers for people who earnestly believe in feng shui.
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Fri Jun 10, 2011 10:42 am |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm Posts: 10691 Location: Bramsche
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_________________ "Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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Fri Jun 10, 2011 12:12 pm |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am Posts: 29240 Location: Guantanamo Bay (thanks bobbdobbs)
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In which case I would tell him that it has to go to an authorised dealer, he can deal with the costs directly with them if he does not want it to go through his insurance. The alternative is that you report his wife to the police for leaving the scene of an accident.
_________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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Fri Jun 10, 2011 12:19 pm |
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cloaked_wolf
What's a life?
Joined: Thu Apr 23, 2009 8:46 pm Posts: 10022
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I'd have said something along the lines of "i would have been amenableto that had she not driven off without giving her details". Hopefully will dump her in more trouble.
Yesterday evening, I was travelling down a 40mph dual carriageway in the outside lane. Lots of traffic so no faster than about 30mph. Then noticed the car alongside me swerving. Fecker was in a saxo trying to text and drive. For thirty seconds he didn't have his eyes on the road and when he saw that I had spotted him, he put his phone away. Silly cameras otherwise I would have rocketed ou of that situation.
_________________ He fights for the users.
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Fri Jun 10, 2011 12:19 pm |
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