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Endsleigh LOL!
http://www.x404.co.uk/forum/viewtopic.php?f=3&t=12045
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Author:  Fogmeister [ Tue Jan 11, 2011 6:28 pm ]
Post subject:  Endsleigh LOL!

I called up Endsleigh a while back to change my address.

They forgot to cancel my old address policy and so I over paid. They said they would send out a refund (£45 ish) as a cheque. I asked if they could do it as a BACS transfer as I have an online account and it's not convenient to pay a cheque in. They said that was fine.

I have just received a cheque...

Just rang up to ask why this wasn't a BACS payment after I had specifically asked for one. She took my account number and confirmed it was me and then she apologised and said she would get the £160 refund re-processed as a BACS payment.

Erm... how much?

I decided not to say anything. I'll see what happens over the next few days.

Author:  Linux_User [ Tue Jan 11, 2011 7:21 pm ]
Post subject:  Re: Endsleigh LOL!

Maybe that's the total amount, including your new policy?

Author:  Fogmeister [ Tue Jan 11, 2011 7:26 pm ]
Post subject:  Re: Endsleigh LOL!

Linux_User wrote:
Maybe that's the total amount, including your new policy?

No, nothing has gone into my new policy yet.

Oh well, I'll check my account in a few days and see what's going on.

Author:  mikepgood [ Tue Jan 11, 2011 9:17 pm ]
Post subject:  Re: Endsleigh LOL!

They were pretty cr*p when I was a student, long ago. Always making mistakes and generally poor. But we were only students and couldn't get insurance elsewhere.

Glad to see some things stay the same.

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