I once got an upgrade to a free HTC phone through the Carphone Warehouse on an Ornage contract.
I then got a phone a phone call a couple of weeks later from Orange telling me I was due an upgrade.
I told them I had just upgraded through CPW and they told me they had no record of it.
I phoned CPW and they said they had passed all the paperwork through.
Phoned Orange back and told them and they allowed me to upgrade anyway as they had no record of the upgrade.
Got another free phone on a contract upgrade about 2 weeks after my first
