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The wonderful incompetence of the o2 website
http://www.x404.co.uk/forum/viewtopic.php?f=3&t=8437		 Page 1 of 1
Author:  Nick [ Mon May 24, 2010 8:08 pm ]
Post subject:  The wonderful incompetence of the o2 website
I know that a lot of people love o2's broadband service - and I love the service they give me on my phone.

But their website absolutely SUCKKS!

Well, they just paid what must have been a LOT of money to advertise their broadband in the half time break of the England game. The web address on the advert was http://www.o2.co.uk/niggles

The advert was all about how on other providers things were often slow, unreliable, and just don't work. And how customer support is often cryptic and unhelpful. Well, the address they gave doesn't load!

Why oh why can't they just sort out their website?

::EDIT::

Okay - their ENTIRE website is down! :lol:
Author:  pcernie [ Mon May 24, 2010 9:28 pm ]
Post subject:  Re: The wonderful incompetence of the o2 website
Did they misjudge the hits they'd get?

Tbh their website was a shambles when I signed up months ago :oops:
Author:  finlay666 [ Tue May 25, 2010 12:46 am ]
Post subject:  Re: The wonderful incompetence of the o2 website
pcernie wrote:
Did they misjudge the hits they'd get?

Tbh their website was a shambles when I signed up months ago :oops:

was down for maintenance yesterday
Author:  Bluespider [ Tue May 25, 2010 5:23 am ]
Post subject:  Re: The wonderful incompetence of the o2 website
oooh schoolboy error, high profile ad campaign and a backend website thats down for maintenance. somebody should get their nuts in a vice over that one...
Author:  Linux_User [ Tue May 25, 2010 10:11 am ]
Post subject:  Re: The wonderful incompetence of the o2 website
Yep, I saw the advert, went to the address and got "down for mainenance"! O2 fail, definitely not going with them now.
Author:  Nick [ Tue May 25, 2010 10:13 am ]
Post subject:  Re: The wonderful incompetence of the o2 website
Linux_User wrote:
Yep, I saw the advert, went to the address and got "down for mainenance"! O2 fail, definitely not going with them now.


As a customer, I would definitely recommend them.

But their website is awful - hard to find what you want, hard to order what you want, and sometimes doesn't even load as we've seen.
Author:  l3v1ck [ Tue May 25, 2010 10:31 am ]
Post subject:  Re: The wonderful incompetence of the o2 website
Hmmm, I see a poll coming on.
Author:  Amnesia10 [ Tue May 25, 2010 11:36 am ]
Post subject:  Re: The wonderful incompetence of the o2 website
I have never had any problems with O2. Never need to use their website. Probably a good thing.
Author:  bubbles [ Tue May 25, 2010 11:54 am ]
Post subject:  Re: The wonderful incompetence of the o2 website
there website is pure awful, the surprises bit is ok, but there main website is just urgh
Author:  pcernie [ Tue May 25, 2010 12:29 pm ]
Post subject:  Re: The wonderful incompetence of the o2 website
Nick wrote:
Linux_User wrote:
Yep, I saw the advert, went to the address and got "down for mainenance"! O2 fail, definitely not going with them now.


As a customer, I would definitely recommend them.

But their website is awful - hard to find what you want, hard to order what you want, and sometimes doesn't even load as we've seen.


+1, give them a go! Even old cynical me was surprised at how good they are :D
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