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Nick
Spends far too much time on here
Joined: Thu Apr 23, 2009 11:36 pm
Posts: 3527
Location: Portsmouth
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I know that a lot of people love o2's broadband service - and I love the service they give me on my phone. But their website absolutely SUCKKS! Well, they just paid what must have been a LOT of money to advertise their broadband in the half time break of the England game. The web address on the advert was http://www.o2.co.uk/nigglesThe advert was all about how on other providers things were often slow, unreliable, and just don't work. And how customer support is often cryptic and unhelpful. Well, the address they gave doesn't load! Why oh why can't they just sort out their website? ::EDIT:: Okay - their ENTIRE website is down!  _________________
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| Mon May 24, 2010 8:08 pm |
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pcernie
Legend
Joined: Sun Apr 26, 2009 12:30 pm
Posts: 45931
Location: Belfast
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Did they misjudge the hits they'd get? Tbh their website was a shambles when I signed up months ago  _________________Plain English advice on everything money, purchase and service related:
http://www.moneysavingexpert.com/
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| Mon May 24, 2010 9:28 pm |
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finlay666
Spends far too much time on here
Joined: Thu Apr 23, 2009 9:40 pm
Posts: 4876
Location: Newcastle
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was down for maintenance yesterday _________________TwitterCharlie Brooker: Macs are glorified Fisher-Price activity centres for adults; computers for scaredy cats too nervous to learn how proper computers work; computers for people who earnestly believe in feng shui.
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| Tue May 25, 2010 12:46 am |
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Bluespider
Occasionally has a life
Joined: Fri Aug 21, 2009 12:02 pm
Posts: 140
Location: The Interwebs
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oooh schoolboy error, high profile ad campaign and a backend website thats down for maintenance. somebody should get their nuts in a vice over that one...
_________________
"The major difference between a thing that might go wrong and a thing that cannot possibly go wrong is that when a thing that cannot possibly go wrong goes wrong it usually turns out to be impossible to get at or repair."
- Douglas Adams
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| Tue May 25, 2010 5:23 am |
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Linux_User
I haven't seen my friends in so long
Joined: Tue May 05, 2009 3:29 pm
Posts: 7173
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Yep, I saw the advert, went to the address and got "down for mainenance"! O2 fail, definitely not going with them now.
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| Tue May 25, 2010 10:11 am |
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Nick
Spends far too much time on here
Joined: Thu Apr 23, 2009 11:36 pm
Posts: 3527
Location: Portsmouth
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As a customer, I would definitely recommend them. But their website is awful - hard to find what you want, hard to order what you want, and sometimes doesn't even load as we've seen. _________________
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| Tue May 25, 2010 10:13 am |
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l3v1ck
What's a life?
Joined: Fri Apr 24, 2009 10:21 am
Posts: 12700
Location: The Right Side of the Pennines (metaphorically & geographically)
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Hmmm, I see a poll coming on.
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| Tue May 25, 2010 10:31 am |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am
Posts: 29240
Location: Guantanamo Bay (thanks bobbdobbs)
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I have never had any problems with O2. Never need to use their website. Probably a good thing.
_________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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| Tue May 25, 2010 11:36 am |
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bubbles
Occasionally has a life
Joined: Thu Apr 30, 2009 6:34 pm
Posts: 309
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there website is pure awful, the surprises bit is ok, but there main website is just urgh
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iam_bored_ok on cpc
panda's are awesome
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| Tue May 25, 2010 11:54 am |
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pcernie
Legend
Joined: Sun Apr 26, 2009 12:30 pm
Posts: 45931
Location: Belfast
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+1, give them a go! Even old cynical me was surprised at how good they are  _________________Plain English advice on everything money, purchase and service related:
http://www.moneysavingexpert.com/
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| Tue May 25, 2010 12:29 pm |
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