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tombolt
Spends far too much time on here
Joined: Fri Apr 24, 2009 8:38 am
Posts: 2967
Location: Dorchester, Dorset
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Does anyone know if I'm likely to be able to get a refund on some tickets for The Big Chill? I've gone and torn my achilles tendon, so there's no way I'll be able to go to the festival.
I have fairly good home insurance and bought the tickets on a credit card, but I'm not hoping for much from them. Are tickets covered in the 14 day online cooling off period? If so, I could change my mind and send 'em back I guess.
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| Thu Jul 29, 2010 4:18 pm |
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tombolt
Spends far too much time on here
Joined: Fri Apr 24, 2009 8:38 am
Posts: 2967
Location: Dorchester, Dorset
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Spoke to Consumer Direct and tickets don't come under the distance selling regs, so am going to have to appeal to the suppliers better nature. As they say no on their Terms and Conditions, I'm not holding out much hope!
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| Thu Jul 29, 2010 4:52 pm |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm
Posts: 10691
Location: Bramsche
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Can you sell the tickets on?
_________________
"Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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| Thu Jul 29, 2010 5:01 pm |
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finlay666
Spends far too much time on here
Joined: Thu Apr 23, 2009 9:40 pm
Posts: 4876
Location: Newcastle
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Is it an Egg card? Egg give ticket cover so you can get a refund if you can't make it for a legit reason  _________________TwitterCharlie Brooker: Macs are glorified Fisher-Price activity centres for adults; computers for scaredy cats too nervous to learn how proper computers work; computers for people who earnestly believe in feng shui.
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| Thu Jul 29, 2010 5:03 pm |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am
Posts: 29240
Location: Guantanamo Bay (thanks bobbdobbs)
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You should be covered for both. 14 days distance selling if you bought online, and the medical. The credit card Insurance should cover that. _________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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| Thu Jul 29, 2010 5:15 pm |
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PaulKey
Occasionally has a life
Joined: Sun Apr 26, 2009 8:18 am
Posts: 385
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Can't help regarding the tickets but all the best for swift recovery !
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| Thu Jul 29, 2010 7:21 pm |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am
Posts: 29240
Location: Guantanamo Bay (thanks bobbdobbs)
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How did we all miss that?  Get well soon. _________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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| Thu Jul 29, 2010 8:14 pm |
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Linux_User
I haven't seen my friends in so long
Joined: Tue May 05, 2009 3:29 pm
Posts: 7173
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As stated earlier, DSRs don't apply to ticket sales, amongst other things (such as personalised and perishable items).
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| Thu Jul 29, 2010 8:16 pm |
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tombolt
Spends far too much time on here
Joined: Fri Apr 24, 2009 8:38 am
Posts: 2967
Location: Dorchester, Dorset
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Yeah, checked all the avenues mentioned and no go. Got the tickets up on scarlet mist and another ticket site and fingers crossed. Might apply for an egg card in future. Cheers for the get wells, too! It's just one of those things, but £175 a ticket really rankles, they ought to really allow refunds with a doctor's note I think. 
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| Fri Jul 30, 2010 11:56 am |
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belchingmatt
I haven't seen my friends in so long
Joined: Fri May 15, 2009 3:16 am
Posts: 6146
Location: Middle Earth
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Crikey is that what they are costing these days?!?!? Are there costs involved for reselling the tickets, and if so how bad?
_________________
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| Fri Jul 30, 2010 11:37 pm |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am
Posts: 29240
Location: Guantanamo Bay (thanks bobbdobbs)
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I guess it is a lot but then if you consider something like Glastonbury you get camping and a few days of music, and the chance to see many acts that would be too expensive to see individually. It does make sense, plus it is an experience so can be fun as well.
_________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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| Fri Jul 30, 2010 11:44 pm |
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finlay666
Spends far too much time on here
Joined: Thu Apr 23, 2009 9:40 pm
Posts: 4876
Location: Newcastle
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As well as free parking if you go by car, and the facilities they provide over a normal gig Haven't done festivals in a couple of years but fancy a big one next time, like the ones in Germany _________________TwitterCharlie Brooker: Macs are glorified Fisher-Price activity centres for adults; computers for scaredy cats too nervous to learn how proper computers work; computers for people who earnestly believe in feng shui.
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| Fri Jul 30, 2010 11:50 pm |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am
Posts: 29240
Location: Guantanamo Bay (thanks bobbdobbs)
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I was looking at the last Glastonbury festival as an example. Four days of music plus arriving a day early giving you five days, works out at £35 per day for camping and parking. Plus all the acts you can get to see. If you managed 18 hour days you could see literally dozens of acts that would cost a lot more to see individually. Overall it would represent great value for money on that basis alone.
_________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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| Sat Jul 31, 2010 5:09 am |
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