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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm
Posts: 228
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Hi,
I have a strange problem with Sky's website. When I try to logon from home and go into remote record or the tv listing the pages won't load and i end up with a blank screen. If i try to do the same at work it works fine... I am running Kaspersky IS 2010 at home but can't find anywhere where there is a setting that I can change.:confused:
can anyone help please?
cheers
Rich
_________________
cheers
Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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| Tue Mar 02, 2010 7:15 am |
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AlunD
Site Admin
Joined: Fri Apr 24, 2009 6:12 am
Posts: 7011
Location: Wiltshire
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what browser are you using in work and at home?
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<input type="pickmeup" name="coffee" value="espresso" />
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| Tue Mar 02, 2010 8:01 am |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm
Posts: 228
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oops that would have been hadny info wouldn't it lol. Firefox 3.6 on both, Virgin is the isp on both..
_________________
cheers
Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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| Tue Mar 02, 2010 9:31 am |
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pcernie
Legend
Joined: Sun Apr 26, 2009 12:30 pm
Posts: 45931
Location: Belfast
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There were problems with Kaspersky in this regard IIRC, was it Linux_User who mentioned it before?  Could you disable Kaspersky just for the purpose of testing the Sky site to see if that's what's causing the problem? _________________Plain English advice on everything money, purchase and service related:
http://www.moneysavingexpert.com/
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| Tue Mar 02, 2010 1:07 pm |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm
Posts: 228
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I will try when i get home tonight. It was working but then just stopped.
_________________
cheers
Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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| Tue Mar 02, 2010 1:29 pm |
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AlunD
Site Admin
Joined: Fri Apr 24, 2009 6:12 am
Posts: 7011
Location: Wiltshire
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Did FF do an update on your home machine?
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<input type="pickmeup" name="coffee" value="espresso" />
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| Tue Mar 02, 2010 1:33 pm |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm
Posts: 228
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as far as i can tell both machines are up to date.
_________________
cheers
Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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| Tue Mar 02, 2010 1:35 pm |
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pcernie
Legend
Joined: Sun Apr 26, 2009 12:30 pm
Posts: 45931
Location: Belfast
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Worth checking, one update isn't optional IIRC, the other brings you up to 3.6 (something?)... _________________Plain English advice on everything money, purchase and service related:
http://www.moneysavingexpert.com/
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| Tue Mar 02, 2010 1:38 pm |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm
Posts: 228
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ahh you think it might be firefox?
_________________
cheers
Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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| Tue Mar 02, 2010 1:47 pm |
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pcernie
Legend
Joined: Sun Apr 26, 2009 12:30 pm
Posts: 45931
Location: Belfast
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It might be both if Kaspersky uses a plugin for FF... _________________Plain English advice on everything money, purchase and service related:
http://www.moneysavingexpert.com/
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| Tue Mar 02, 2010 1:57 pm |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm
Posts: 228
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Interesting development - it works at home with Opera 10... think I will uninstall FF and reinstall
_________________
cheers
Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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| Tue Mar 02, 2010 5:47 pm |
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AlunD
Site Admin
Joined: Fri Apr 24, 2009 6:12 am
Posts: 7011
Location: Wiltshire
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Could be a good place to start.
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<input type="pickmeup" name="coffee" value="espresso" />
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| Tue Mar 02, 2010 5:52 pm |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm
Posts: 228
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uninstall and reinstalled now seems to work.. I will see how it goes, just got to remember all these passwords now..
_________________
cheers
Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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| Tue Mar 02, 2010 10:26 pm |
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