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Andythebatch
Occasionally has a life
Joined: Fri Apr 24, 2009 12:51 pm
Posts: 110
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Dear All,
I am looking for a suitable way to access my mothers PC remotely to repair it when it all goes wrong. Basically she is now on Broadband and I would like to be able to remote into her PC when it all goes slightly wobbly. Ideally it would be free and simple to set up. I am guessing I am looking at some sort of VNC(?) but does the fact that neither of us has a designated IP address make this more complicated?
Any help and or pointers very welcome.
Thanks in advance
AtB
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| Thu Dec 31, 2009 6:19 pm |
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finlay666
Spends far too much time on here
Joined: Thu Apr 23, 2009 9:40 pm
Posts: 4876
Location: Newcastle
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www.mesh.comJust don't make a sharing folder. Free and based on Live ID instead of IP so as long as the machine is on the net you can connect to it.
_________________TwitterCharlie Brooker: Macs are glorified Fisher-Price activity centres for adults; computers for scaredy cats too nervous to learn how proper computers work; computers for people who earnestly believe in feng shui.
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| Thu Dec 31, 2009 6:23 pm |
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JJW009
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 6:58 pm
Posts: 8767
Location: behind the sofa
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The simplest option is Logmein. It's free and it works brilliantly, regardless of IP address or firewall. https://secure.logmein.com/US/products/free/You could use VNC or RDP, but you'd need to set up her router for port forwarding and dynamic DNS first. _________________jonbwfc's law: "In any forum thread someone will, no matter what the subject, mention Firefly." When you're feeling too silly for x404, youRwired.net
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| Thu Dec 31, 2009 6:31 pm |
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JohnSheridan
Doesn't have much of a life
Joined: Mon Apr 27, 2009 9:10 pm
Posts: 1057
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Agree with JJw here as log-me-in is easy to use once you have set the account up and installed the software on her PC.
_________________
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| Thu Dec 31, 2009 6:43 pm |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm
Posts: 10691
Location: Bramsche
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http://www.gotoassist.comFrom Citrix, same as logmein, but allows you to look after other people's machines, as opposed to sharing your machine, or trying to explain how to set up a logmein account... You can get a 30 day free trial as well.
_________________
"Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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| Fri Jan 01, 2010 5:47 am |
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saspro
Site Admin
Joined: Thu Apr 23, 2009 5:53 pm
Posts: 8603
Location: location, location
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logmein has the advantage of being free. At the moment logmein express is in beta & free. Clicky
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| Fri Jan 01, 2010 3:07 pm |
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JJW009
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 6:58 pm
Posts: 8767
Location: behind the sofa
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Logmein Rescue allows you to access other people's machines by having them simply go to a website, which I imagine is very similar to what you describe? There's a free trial: https://secure.logmeinrescue.com/UK/Hel ... Trial.aspxThe first thing I'd then do is install Logmein Free  _________________jonbwfc's law: "In any forum thread someone will, no matter what the subject, mention Firefly." When you're feeling too silly for x404, youRwired.net
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| Fri Jan 01, 2010 3:25 pm |
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saspro
Site Admin
Joined: Thu Apr 23, 2009 5:53 pm
Posts: 8603
Location: location, location
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logmein express lets you do it for free (for the time being)
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| Fri Jan 01, 2010 10:40 pm |
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james016
Doesn't have much of a life
Joined: Tue May 05, 2009 5:52 pm
Posts: 1899
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This. Use it at work to support our remote sites and at home for the folks as they just bought a new PC and have to get used to Windows 7 _________________ My Flickr PageNow with added ball and chain.
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| Sat Jan 02, 2010 9:18 pm |
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okenobi
Spends far too much time on here
Joined: Thu Apr 23, 2009 6:59 pm
Posts: 4932
Location: Sestriere, Piemonte, Italia
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Another Logmein user here. Love it.
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| Sun Jan 03, 2010 1:25 pm |
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Andythebatch
Occasionally has a life
Joined: Fri Apr 24, 2009 12:51 pm
Posts: 110
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Cheers for the various suggestions.
I went with LogMeIn and so far it all seems perfect. They have started me off on a free trial of the full programme so I can see how it goes and then decide if I need the extra options offered by the paid for version, or if the free version does all I need.
Once again thanks to all
ATB
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| Wed Jan 06, 2010 10:39 pm |
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JJW009
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 6:58 pm
Posts: 8767
Location: behind the sofa
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I keep wondering how long it is before they cripple the free version or do away with it. It must cost them a fortune in bandwidth, since most connections are NAT to NAT and need a proxy go-between. They do all this for free, and it's still pretty fast. It seems too good to be true, but it's been going for years! I use it every single day. Sometimes I have five different sessions open to different hosts in different tabs, and I can cut-and-paste between them. I still think that's cool. I can't actually think of a single time I thought, "darn - I could really do with the full version". That said, if you do - then go for it. You'll help keep it free for me  _________________jonbwfc's law: "In any forum thread someone will, no matter what the subject, mention Firefly." When you're feeling too silly for x404, youRwired.net
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| Wed Jan 06, 2010 10:49 pm |
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