There it department is just ludicrously autocratic and belligerent. With 70 odd thousand employees, I almost understand, but it's comical trying to deal with them. I think their attitude is, "this works and I don't want to make my job any harder than it needs to be and if you try and say something against that, I will say you don't know what you're talking about."

70 thousand international employees, ludicrously autocratic and belligerent IT department.

It's not BAT by chance?

No, but I imagine most IT departments of similar or larger size are similar. In fact I know of some in companies with 20 employees!

A lot of NHS systems still run on IE6.

Ah, ah. Found the option to disable that update, it was in Windows Update all along.
Thanks again to all