Nokia has admitted that its flagship N8 smartphone has a flaw which causes it to power off permanently.
Sales chief Niklas Savander said a small number of the handsets power off and can not be restarted.
Nokia said the fault in the power management stems from the way in which the engine component - which includes most of the technology in the phone, excluding covers and batteries - in the Nokia N8 was being installed.
"If you look at the total number of N8s we have shipped, it is a small number [of the whole]," he said, adding the fault was covered by the phone's warranty.
The much-delayed N8 was seen by many as key to Nokia's survival in the smartphone market. While Nokia still leads in feature phones, it has fallen behind in the higher-margin smartphone market because of better offerings from Apple and rival handset makers running Android.
The N8 was first to use the lastest version of Nokia's Symbian software, was originally scheduled to reach consumers in June. In April, Nokia warned the software renewal would take longer than expected due to quality problems, and said that the model would reach consumers by the end of September.
The N8 was finally in the shops last month.
A weak offering of smartphones and problems with software were seen as the main reasons for Nokia replacing Chief Executive Olli-Pekka Kallasvuo with Stephen Elop from Microsoft.
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