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| Office 2007 on Vista http://www.x404.co.uk/forum/viewtopic.php?f=4&t=12710 |
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| Author: | ProfessorF [ Wed Feb 23, 2011 6:03 pm ] |
| Post subject: | Office 2007 on Vista |
Sis has been trying to d/load a .doc from her Gmail account. Every time we try and open it, Word 2007 goes into spasm and locks, giving up a spinning circle, which goes nowhere. Tried d/ling the latest service pack for it, which is apparently already installed. All the other updates are what they should be. Any pointers chaps? |
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| Author: | AlunD [ Wed Feb 23, 2011 6:45 pm ] |
| Post subject: | Re: Office 2007 on Vista |
is it doc's in general or one specific file? |
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| Author: | ProfessorF [ Wed Feb 23, 2011 6:56 pm ] |
| Post subject: | Re: Office 2007 on Vista |
All files. Excel/P.point don't seem to be affected. Also, after trying to do the update, I tried to reopen Word. The app went into a 'Configuring Office' dialogue, which was still there after some 40 minutes. So I've killed it and I'm restarting the machine. Again. |
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| Author: | Linux_User [ Wed Feb 23, 2011 7:19 pm ] |
| Post subject: | Re: Office 2007 on Vista |
Can you/have you tried forwarding the attachment to a non-Gmail address and trying it from there? Have you tried saving the file rather than opening it? |
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| Author: | ProfessorF [ Wed Feb 23, 2011 7:35 pm ] |
| Post subject: | Re: Office 2007 on Vista |
Yup, tried it from her hotmail account as well, and we're opening it from the saved copy on her laptop. She's given in and is using my Dad's Mac now - it's downloaded from Gmail, opened and printed fine on that, which makes me think it's her Office install that's at fault. |
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