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gotimmy
Has a life
Joined: Wed Mar 30, 2011 10:38 pm
Posts: 71
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Quick question - one of my customers came in today with a month old EEE PC that won't boot due to BIOS errors. Curry's (from whom he bought it are unable to help beyond sending it back). I'm at home now and the machine's at work, so I just wanted a quick bit of advice. I assume I ought to be able to flash the BIOS off a USB stick? Will this make Win7 think it's new hardware and refuse to boot or validate?
All advice gratefully received!
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| Mon Feb 20, 2012 10:13 pm |
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finlay666
Spends far too much time on here
Joined: Thu Apr 23, 2009 9:40 pm
Posts: 4876
Location: Newcastle
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BIOS change shouldnt make a difference to Win7, worst case you will have to call up and put the code in, last time I had to speak to someone on the phone regarding a reinstall was back on an XP machine
_________________TwitterCharlie Brooker: Macs are glorified Fisher-Price activity centres for adults; computers for scaredy cats too nervous to learn how proper computers work; computers for people who earnestly believe in feng shui.
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| Mon Feb 20, 2012 11:18 pm |
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JJW009
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 6:58 pm
Posts: 8767
Location: behind the sofa
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Does it boot from a USB CD drive? What's the actual error message?
To be honest, if it's so new and obviously under warrenty then I wouldn't touch it - send it back and get a new one.
_________________jonbwfc's law: "In any forum thread someone will, no matter what the subject, mention Firefly." When you're feeling too silly for x404, youRwired.net
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| Mon Feb 20, 2012 11:40 pm |
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rustybucket
I haven't seen my friends in so long
Joined: Thu Jun 18, 2009 5:10 pm
Posts: 5836
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Being that new, it must be under warranty.
TBH I'd leave well alone.
_________________Jim
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| Mon Feb 20, 2012 11:46 pm |
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JJW009
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 6:58 pm
Posts: 8767
Location: behind the sofa
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Oh, and I'd suggest using the Asus warranty rather than the Curry's one if possible. That way it won't just be poked about, scratched, left in a corned for 3 weeks and sent back still broken.
_________________jonbwfc's law: "In any forum thread someone will, no matter what the subject, mention Firefly." When you're feeling too silly for x404, youRwired.net
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| Tue Feb 21, 2012 12:19 am |
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gotimmy
Has a life
Joined: Wed Mar 30, 2011 10:38 pm
Posts: 71
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Thanks for the replies. My initial reaction was to tell him to take it back, but Currys want to send it away for repair, which will take up to 3 weeks, and he needs it for travelling in a few days.
I'll have a tinker....
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| Tue Feb 21, 2012 9:04 am |
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gotimmy
Has a life
Joined: Wed Mar 30, 2011 10:38 pm
Posts: 71
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Update - the thing's knackered. I downloaded the latest BIOS from Asus, but it refused to install it.
I still don't get why people buy these crappy netbooks...
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| Wed Feb 22, 2012 9:49 pm |
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JJW009
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 6:58 pm
Posts: 8767
Location: behind the sofa
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They're only crappy if they're knackered! The Eeeee is actually pretty well built. I know a kid who's had one for several years, and it's survived some pretty brutal handling. I'm very fond of my HP mini, which out performs in every way a more recent model Toshiba laptop costing twice as much. It's also very much better built than the Tosh. Frankly, the only advantage I can see of a full size laptop is for visually impaired people who don't actually have to carry them anywhere! _________________jonbwfc's law: "In any forum thread someone will, no matter what the subject, mention Firefly." When you're feeling too silly for x404, youRwired.net
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| Wed Feb 22, 2012 11:23 pm |
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tombolt
Spends far too much time on here
Joined: Fri Apr 24, 2009 8:38 am
Posts: 2967
Location: Dorchester, Dorset
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I love our Samsung!
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| Thu Feb 23, 2012 7:36 am |
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MrStevenRogers
Spends far too much time on here
Joined: Fri Apr 24, 2009 9:44 pm
Posts: 4860
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have you tried a live linux disc ?
if it will not run a live linux disc it should give you error messages which may help
if it does run the distro live, then try installing the BIOS update via the live linux distro ...
_________________
Hope this helps . . . Steve ...
Nothing known travels faster than light, except bad news ...
HP Pavilion 24" AiO. Ryzen7u. 32GB/1TB M2. Windows 11 Home ...
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| Thu Feb 23, 2012 9:44 am |
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