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| Router or web? http://www.x404.co.uk/forum/viewtopic.php?f=4&t=16280 |
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| Author: | cloaked_wolf [ Sat Apr 14, 2012 10:07 am ] |
| Post subject: | Router or web? |
I'm having problems with accessing the internet. Pages can time out. I have problems accessing forums. Sometimes I lag on the PS3, but this could just be MW3. Laptops and iPhones all wirelessly connected. PS3 is wired. I'm trying to download a 200MB file. Ordinarily, even on a 2MB connection, it takes 5-7 mins or so. It still hasn't downloaded despite telling me it has 4 mins left. Off rapidshare. Any ideas on how I can start tracking where the problem is? |
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| Author: | ShockWaffle [ Sun Apr 15, 2012 10:01 am ] |
| Post subject: | Re: Router or web? |
run pathping 8.8.8.8 from the command line, it will run a series of ping tests to all the hops between you and a Google DNS server at that address. See if you get packet loss somewhere along the line. Are you on cable or ADSL? If the former, you can try quickly connecting a laptop into the line and seeing if you get the same error. |
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| Author: | cloaked_wolf [ Tue Apr 17, 2012 9:28 pm ] |
| Post subject: | Re: Router or web? |
Tracing route to google-public-dns-a.google.com [8.8.8.8] over a maximum of 30 hops: 0 PCS [192.168.1.19] 1 my.router [192.168.1.1] 2 213.1.112.121 3 213.1.115.254 4 213.1.67.202 5 * * * Computing statistics for 100 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 PCS [192.168.1.19] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% my.router [192.168.1.1] 0/ 100 = 0% | 2 14ms 0/ 100 = 0% 0/ 100 = 0% 213.1.112.121 0/ 100 = 0% | 3 15ms 1/ 100 = 1% 1/ 100 = 1% 213.1.115.254 0/ 100 = 0% | 4 20ms 0/ 100 = 0% 0/ 100 = 0% 213.1.67.202 Trace complete. C:\> |
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| Author: | cloaked_wolf [ Tue Apr 17, 2012 9:28 pm ] |
| Post subject: | Re: Router or web? |
No idea what any of it means other than the computer name and IP address, and the router. |
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| Author: | ShockWaffle [ Mon Apr 23, 2012 7:40 am ] |
| Post subject: | Re: Router or web? |
That pathping has crapped out halfway. It only shows traffic within the BT broadband network. However, we can see that your connection into BT is looking ok, so the router is routing and BT is handling packets for you. It's possible your problem relates to DNS which would affect downloads and would not be apparent through a ping test. So you could try changing your DNS server in your PCs network card properties. Some ok DNS servers to use are: OpenDNS 208.67.222.222 208.67.220.220 8.8.8.8 8.8.4.4 If that helps your issue, update the DNS servers your router uses to make life easier. |
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| Author: | finlay666 [ Mon Apr 23, 2012 7:44 am ] |
| Post subject: | Re: Router or web? |
Is it a premium RS account? They recently capped free user slots to 30kb/s I'd suggest switching DNS over, the google DNS seems good for most people |
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| Author: | cloaked_wolf [ Wed Apr 25, 2012 8:42 pm ] |
| Post subject: | Re: Router or web? |
Premium RS account but I find this occurs on many sites. Even get timeouts on X404. In fact, trying to download a 900MB file from MS and it quits half-way through. |
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| Author: | JJW009 [ Wed Apr 25, 2012 9:13 pm ] |
| Post subject: | Re: Router or web? |
It sounds like the common problem of a copper fault somewhere along the line. You get great speeds sometimes, but it craps out frequently and generates loads of errors. Large downloads randomly stall. It works fine if the wind is blowing in the right direction. The fault could be anywhere between the exchange and the router. Is the phone line clear from noise and crackles? The first test is to rule out internal factors. If the BT socket is one of the newer ones where the bottom half unscrews, take it off to reveal the test socket. This is the BT Openreach demarcation point. Try the router plugged directly into the test socket with no other equipment connected. Use a new filter, cable and router. Disable the wireless. Test with a single good working laptop connected directly by Ethernet. If you still get rubbish performance, report it as a fault. If it's a BT connection (looks like it is) then run speedtests on the BT speed tester and put your phone number in when requested. Do this several times over the course of a day: http://www.speedtester.bt.com/ If it's fine connected at the test socket, then you'll need your internal wiring fixed. |
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