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[ 6 posts ] |
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zerodeluxe
Occasionally has a life
Joined: Thu May 07, 2009 8:16 am
Posts: 245
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Hello
Anyone else getting an error when trying to update iTunes via the App Store on the Mac? Other apps seemed have updated but get "Operation Cancelled 3072"?
I'm on 10.8.2, and it's only updating from 11 to the most recent one - no large iTunes leap....
Any ideas?!
Thanks!
Ben
_________________Blueneck
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| Tue Mar 05, 2013 11:18 pm |
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steve74
Doesn't have much of a life
Joined: Fri Apr 24, 2009 12:43 pm
Posts: 1798
Location: Manchester
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Try downloading the standalone installer from the Apple website. Or wait til tomorrow and try again - these errors are usually temporary or could be due to maintenance on Apple's servers.
_________________
* Steve *
* Witty statement goes here *
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| Tue Mar 05, 2013 11:40 pm |
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zerodeluxe
Occasionally has a life
Joined: Thu May 07, 2009 8:16 am
Posts: 245
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Thanks - I'll give that a go.
Been happening for a few days now, so wasn't sure if it was a bigger problem?!
_________________Blueneck
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| Tue Mar 05, 2013 11:43 pm |
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jonbwfc
What's a life?
Joined: Thu Apr 23, 2009 7:26 pm
Posts: 17040
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Two things..
1) Do you have multiple users on your Mac? Apparently an update can fail if the app in question is open in another user's session.
2) Follow
Open Finder
Select Mac HD Under Devices
Open Library folder then Preferences folder
Trash " com.apple.softwareupdate.plist " file (take a zipped backup first, just in case)
Restart Computer
Try software update again.
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| Wed Mar 06, 2013 12:47 am |
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steve74
Doesn't have much of a life
Joined: Fri Apr 24, 2009 12:43 pm
Posts: 1798
Location: Manchester
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Here's the iTunes 11.0.2 standalone installer for Macs running 10.6.8 or later.... http://support.apple.com/kb/DL1614
_________________
* Steve *
* Witty statement goes here *
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| Wed Mar 06, 2013 9:48 am |
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zerodeluxe
Occasionally has a life
Joined: Thu May 07, 2009 8:16 am
Posts: 245
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I do, yes, but iTunes is never used in those... but I will give that a go so hopefully it prevent it in the future....
Thanks!
_________________Blueneck
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| Wed Mar 06, 2013 9:49 am |
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