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cloaked_wolf
What's a life?
Joined: Thu Apr 23, 2009 8:46 pm
Posts: 10022
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We have a couple of computers running Brother QL-570 label printers. They work but on one computer it occasionally freezes. If I try to cancel the print, it just stops responding. If I go to services.msc and stop and then restart print spooler, everything's fine. If I set to print directly to the printer (no spooling), it works for a bit and it'll freeze again. Then I have to turn off/on printer, restart print spooler and sometimes even restart the PC before it works again.
Drivers are up to date.
Any thoughts?
_________________ He fights for the users.
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| Wed Jun 26, 2013 6:56 pm |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm
Posts: 10691
Location: Bramsche
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Buggy drivers.
We use Zebra label printers, but we also wrote our own drivers or print directly from our applications.
_________________
"Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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| Thu Jun 27, 2013 4:23 am |
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JJW009
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 6:58 pm
Posts: 8767
Location: behind the sofa
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Used to happen a lot with USB drivers on '95. Its not that old, is it?
Rarely it can be an interrupt conflict, but buggy drivers is more common. Assuming it is USB, make sure its not on a hub.
_________________jonbwfc's law: "In any forum thread someone will, no matter what the subject, mention Firefly." When you're feeling too silly for x404, youRwired.net
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| Thu Jun 27, 2013 2:14 pm |
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cloaked_wolf
What's a life?
Joined: Thu Apr 23, 2009 8:46 pm
Posts: 10022
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It's XP. I've not been around much to fix things so they called out the tech guy and he came and fixed it. Whilst I was in hospital with big needles in me.
_________________He fights for the users.
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| Fri Jun 28, 2013 11:47 am |
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