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I have a virus apparently...
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Author:  pg2114 [ Thu Sep 24, 2009 9:48 pm ]
Post subject:  I have a virus apparently...

Hello all,

Ever since my ISP phoned me to report a virus on my computer, AVG keeps warning me about viruses in my Temporary Internet Files folder. These viruses seemingly have completely random names and no matter how many times I remove them, they simply return.

I have performed the following tasks to remove the viruses, but to no avail. All of these have been done in and out of safe mode with restore facilities disabled.

  • AdAware: Full scan with the latest definitions. No malware detected whatsoever.
  • AVG: Full scan with the latest definitions. One unnamed virus detected, which keeps reappearing no matter how many times it is removed.
  • SuperAntiSpyware: Full scan with the latest definitions. No malware detected whatsoever.
  • Trend Micro HijackThis: No suspicious entries in log, verified through the HijackThis website.
  • Trend Micro HouseCall: Full scan with the latest definitions. One unnamed virus detected, which keeps reappearing no matter how many times it is removed.

I always thought this computer was secure with anti-virus, anti-spyware and firewall software, all active and kept up-to-date. I never download illegal files or open suspicious emails. If it was just one anti-virus software reporting the virus, I would assume it was a false positive, but the telephone call from my ISP suggests that something is happening.

Is anybody able to suggest a definite method to detect and remove the offending virus, please?

Many thanks,

Peter.

Author:  finlay666 [ Thu Sep 24, 2009 10:05 pm ]
Post subject:  Re: I have a virus apparently...

pg2114 wrote:
Is anybody able to suggest a definite method to detect and remove the offending virus, please?


Full format and fresh OS install. Only guaranteed way as backed up files may also be infected

Author:  JJW009 [ Thu Sep 24, 2009 10:38 pm ]
Post subject:  Re: I have a virus apparently...

Finlay is totally correct, and anyone that disagrees is placing too much confidence in something which can't actually be guaranteed.

There is one command I ask people to do which might absolutely prove you have a contagious virus. However, it can't prove you're clean.

Open a command box (start - run - type CMD and click OK)

type netstat and press return.

That lists all the network connections. That is, it shows you all the other computers that are talking to yours. You should see a few things if you have MSN, email and some web pages open. There might be some software checking for updates. However, if you see loads of unexpected entries then it's likely you're spreading the disease and your ISP could cut you off. Ignore any entries which say "localhost" under "foreign address" because that's just you talking to yourself.

Technically, you'd be in breach of the misuse of computers laws and various "you're a terrorist" acts which mean you could be shot dead, and held for questioning indefinitely. Probably in that order.

Author:  finlay666 [ Thu Sep 24, 2009 11:58 pm ]
Post subject:  Re: I have a virus apparently...

JJW009 wrote:
Finlay is totally correct, and anyone that disagrees is placing too much confidence in something which can't actually be guaranteed.


Some of the Virii can manifest in shared folders where you also have write access so bear that in mind

I'm suprised there hasn't been an iPhone virus written yet given the numbers of that particular platform and how most users aren't exactly IT literate yet obviously have an internet connection for iTunes

Author:  JohnSheridan [ Fri Sep 25, 2009 8:04 am ]
Post subject:  Re: I have a virus apparently...

Have you turned-OFF System Restore, then done a full check, rebooted and restarted system restore?

Author:  pg2114 [ Fri Sep 25, 2009 10:46 am ]
Post subject:  Re: I have a virus apparently...

finlay666 wrote:
Full format and fresh OS install. Only guaranteed way as backed up files may also be infected

I really don't want to resort to a reformat, if at all possible. I only reformatted this machine a few weeks ago and have just got it set up the way I want!

JJW009 wrote:
type netstat and press return.

I had never come across this command before, so I can't really tell what's suspicious or not. I've pasted the resulting log below, and would really appreciate it if someone could have a quick look through it.

Code:
C:\Documents and Settings\Peter>netstat

Active Connections

  Proto  Local Address          Foreign Address        State
  TCP    msip35:1031            localhost:2002         ESTABLISHED
  TCP    msip35:1076            localhost:1077         ESTABLISHED
  TCP    msip35:1077            localhost:1076         ESTABLISHED
  TCP    msip35:1101            localhost:1102         ESTABLISHED
  TCP    msip35:1102            localhost:1101         ESTABLISHED
  TCP    msip35:2002            localhost:1031         ESTABLISHED
  TCP    msip35:5152            localhost:1088         CLOSE_WAIT
  TCP    msip35:1065            174.36.30.67-static.reverse.softlayer.com:https
 CLOSE_WAIT
  TCP    msip35:1066            174.36.30.66-static.reverse.softlayer.com:https
 CLOSE_WAIT
  TCP    msip35:1067            208.43.202.7-static.reverse.softlayer.com:http
ESTABLISHED
  TCP    msip35:1068            ec2-75-101-149-195.compute-1.amazonaws.com:https
  CLOSE_WAIT
  TCP    msip35:1073            208.110.82.26:http     CLOSE_WAIT
  TCP    msip35:1074            209.160.22.135:http    CLOSE_WAIT
  TCP    msip35:1075            208.110.82.26:http     CLOSE_WAIT
  TCP    msip35:1084            app03-09.logmein.com:https  ESTABLISHED
  TCP    msip35:1085            74.125.65.109:993      TIME_WAIT
  TCP    msip35:1099            74.125.65.109:993      TIME_WAIT
  TCP    msip35:1103            speedtest.fdcservers.net:1430  ESTABLISHED
  TCP    msip35:1123            194.217.240.78:http    ESTABLISHED
  TCP    msip35:2869            192.168.20.75:2287     TIME_WAIT


JohnSheridan wrote:
Have you turned-OFF System Restore, then done a full check, rebooted and restarted system restore?

Yes. In fact, I never have System Restore enabled, so I'm sure the virus isn't hiding there.

Many thanks to all of you for your help.

Peter.

Author:  saspro [ Fri Sep 25, 2009 11:28 am ]
Post subject:  Re: I have a virus apparently...

malwarebytes might find some more stuff

Run the command without any webpages open.

Author:  pg2114 [ Fri Sep 25, 2009 11:32 am ]
Post subject:  Re: I have a virus apparently...

saspro wrote:
malwarebytes might find some more stuff

I'll certainly try MalwareBytes a bit later. Following suggestions in another thread, I am currently running a scan with Avira AntiVir, which has found four instances of a virus thus far.

saspro wrote:
Run the command without any webpages open.

The strange thing was that I had no webpages open when I ran the command. Despite this, I can see a few websites mentioned in the log, which is somewhat suspicious.

Thank you,

Peter.

Author:  pg2114 [ Fri Sep 25, 2009 11:45 am ]
Post subject:  Re: I have a virus apparently...

Image

It proceeded to delete the detected files, which it completed successfully. I shall now run another full scan with Avira AntiVir and MalwareBytes to check there are no more instances.

Thanks,

Peter.

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