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mrr9
Has a life
Joined: Tue May 05, 2009 6:35 pm Posts: 88
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Dear All,
I need your help on this one - please
My manager just brought his Dell laptop running XP to me say it stoped working after he plug in his 3G USB thingy
When you turn the computer on it loads into windows XP and from the logo onwards the screen is just back apart for the mouse pointer that is still white and moves
The same things happen if you boot into safe mode also - apart from screen saying safe mode etc
I gone through the bois screen and everything looks in place and thats display corectlly
tomorrow I planing in bring in a live lunix disk to see if that works
have fun
Mark
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Wed Oct 14, 2009 12:51 pm |
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james016
Doesn't have much of a life
Joined: Tue May 05, 2009 5:52 pm Posts: 1899
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Have you tried booting the Last Known Good configuration?
_________________ My Flickr PageNow with added ball and chain.
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Wed Oct 14, 2009 2:47 pm |
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saspro
Site Admin
Joined: Thu Apr 23, 2009 5:53 pm Posts: 8603 Location: location, location
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Looks like it's rebuild time (just dealt with a similar issue for a customer)
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Wed Oct 14, 2009 3:04 pm |
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mrr9
Has a life
Joined: Tue May 05, 2009 6:35 pm Posts: 88
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my boss turn the computer on and off so many times that does not show up Mark
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Wed Oct 14, 2009 8:37 pm |
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mrr9
Has a life
Joined: Tue May 05, 2009 6:35 pm Posts: 88
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I was hoping not to go there - like most people he has not back ups and he want all his data back - could a repair do it? or is it too far gone? Mark
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Wed Oct 14, 2009 8:38 pm |
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curiousclive
Occasionally has a life
Joined: Tue May 12, 2009 1:47 am Posts: 114
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Worth trying a repair. Got nothing more to lose now.
_________________ Sometimes a little thick mostly completely thick
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Wed Oct 14, 2009 10:39 pm |
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Linux_User
I haven't seen my friends in so long
Joined: Tue May 05, 2009 3:29 pm Posts: 7173
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You can always use a Linux Live CD to rescue the data before reinstalling Windows.
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Wed Oct 14, 2009 11:17 pm |
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mrr9
Has a life
Joined: Tue May 05, 2009 6:35 pm Posts: 88
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Thu Oct 15, 2009 9:31 am |
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