Im a friend of Carolyns and im having a problem with my laptop...whenever i use my internet it says windows internet explorer not responding...i have checked for spyware and viruses and theres nothing and i have done all my updates yet it still happens.....HELPPPPPPPPP ME B4 I SMASH IT UP :0) ...(smiles sweetly)

Firstly welcome to the forums

That's worrying, but I'm sure you will get over it. Sitting in a quiet darkened room tends to help.



Can you confirm what version of windows, what version of IE and is there a critical reason for using IE?

Most people on here tend to use Firefox instead.

Do you have the installation disk for Windows?

Alun

im using windows vista and ie 8 and i dont have a disc and i have tried running firefox and it happens on that aswsell :0(...it goes all slow thn the screen goes white..i have to cnrtl alt dlt and reload it GRRRRRRR

Ok thanks for that extra info. Now some more please.

Does the problem occur in different places or just one?

When the problem occurs

How are you trying to connect to the internet?

Cable / Wireless?

LAN / Router

If so what is the router you use?

Do any other computers connect by the same method and do they have problems?

Blimey thats a lot of questions Alun...now let me see if i can remember them all...oh and thanks for welcoming me :0)
I connect wirelessly and no one else has the problem just me (sobs)
It only seems to happen in one place >>whispers Facebook...i hear you laughing!!...(giggles)
I think thats all the questions!! (phew)

Nicky

You be a good girl now Nicky and don't go revealing all my embarrassing secrets.

Bookface has been playing up so try some other websites too

Sadly answering all those questions has confirmed it is an OS issue not even a browser specific issue.

Vista is not an OS I have any experience with at all I'm afraid.

Im a bit fick when it comes to all this stuff wat is an OS issue?? (laughs)
But thanks anyway Alun :0)

If it just happens on facebook it may be your java needs updating (stupid lazy facebook coders).
Try running a Windows update.

Yes but

Ok, step back and ask more questions time.

Have you tried installing FireFox, to see if FaceBook works on that?

You said you don't have a Windows disk. Did you...
Buy the laptop new or second hand?
Get any disks at all with it?
Have some sort of programme installed that will let you make a recovery disk? (I was working on a Compaq last night and the programme was called something like Backup Manager)

Have you been running it for a while - I find that re-installing Windows every 6 months or so helps to keep it sprightly.

OK, enough questions for now... Oh, and welcome to the forums. Any friend of Carolyn's is a friend of ours, (though that should probably read has good reason to be afraid of us) :p :etc:

That's the problem with reading posts on a mobile phone when you are tired and not feeling well. I think the rest of the questions are still valid though.

Last time I had this problem with Vista (friends machine), it got steadily worse and nothing fixed it except her HP recovery disc. Re-format and re-install would do it though.

Sorry I can't be any more help. That should work though.

have you tried SFC (system file checker) to see if there are any corrupt files ? …