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Remote Access Software
http://www.x404.co.uk/forum/viewtopic.php?f=4&t=5214		 Page 1 of 1
Author:  Andythebatch [ Thu Dec 31, 2009 6:19 pm ]
Post subject:  Remote Access Software
Dear All,
I am looking for a suitable way to access my mothers PC remotely to repair it when it all goes wrong. Basically she is now on Broadband and I would like to be able to remote into her PC when it all goes slightly wobbly. Ideally it would be free and simple to set up. I am guessing I am looking at some sort of VNC(?) but does the fact that neither of us has a designated IP address make this more complicated?

Any help and or pointers very welcome.

Thanks in advance

AtB
Author:  finlay666 [ Thu Dec 31, 2009 6:23 pm ]
Post subject:  Re: Remote Access Software
www.mesh.com

Just don't make a sharing folder. Free and based on Live ID instead of IP so as long as the machine is on the net you can connect to it.
Author:  JJW009 [ Thu Dec 31, 2009 6:31 pm ]
Post subject:  Re: Remote Access Software
The simplest option is Logmein. It's free and it works brilliantly, regardless of IP address or firewall.

https://secure.logmein.com/US/products/free/


You could use VNC or RDP, but you'd need to set up her router for port forwarding and dynamic DNS first.
Author:  JohnSheridan [ Thu Dec 31, 2009 6:43 pm ]
Post subject:  Re: Remote Access Software
Agree with JJw here as log-me-in is easy to use once you have set the account up and installed the software on her PC.
Author:  big_D [ Fri Jan 01, 2010 5:47 am ]
Post subject:  Re: Remote Access Software
http://www.gotoassist.com

From Citrix, same as logmein, but allows you to look after other people's machines, as opposed to sharing your machine, or trying to explain how to set up a logmein account...

You can get a 30 day free trial as well.
Author:  saspro [ Fri Jan 01, 2010 3:07 pm ]
Post subject:  Re: Remote Access Software
logmein has the advantage of being free.

At the moment logmein express is in beta & free. Clicky
Author:  JJW009 [ Fri Jan 01, 2010 3:25 pm ]
Post subject:  Re: Remote Access Software
big_D wrote:
http://www.gotoassist.com

From Citrix, same as logmein, but allows you to look after other people's machines, as opposed to sharing your machine, or trying to explain how to set up a logmein account...

You can get a 30 day free trial as well.


Logmein Rescue allows you to access other people's machines by having them simply go to a website, which I imagine is very similar to what you describe?

There's a free trial:

https://secure.logmeinrescue.com/UK/Hel ... Trial.aspx

The first thing I'd then do is install Logmein Free :lol:
Author:  saspro [ Fri Jan 01, 2010 10:40 pm ]
Post subject:  Re: Remote Access Software
JJW009 wrote:
big_D wrote:
http://www.gotoassist.com

From Citrix, same as logmein, but allows you to look after other people's machines, as opposed to sharing your machine, or trying to explain how to set up a logmein account...

You can get a 30 day free trial as well.


Logmein Rescue allows you to access other people's machines by having them simply go to a website, which I imagine is very similar to what you describe?

There's a free trial:

https://secure.logmeinrescue.com/UK/Hel ... Trial.aspx

The first thing I'd then do is install Logmein Free :lol:



logmein express lets you do it for free (for the time being)
Author:  james016 [ Sat Jan 02, 2010 9:18 pm ]
Post subject:  Re: Remote Access Software
JJW009 wrote:
The simplest option is Logmein. It's free and it works brilliantly, regardless of IP address or firewall.

https://secure.logmein.com/US/products/free/


You could use VNC or RDP, but you'd need to set up her router for port forwarding and dynamic DNS first.


This. Use it at work to support our remote sites and at home for the folks as they just bought a new PC and have to get used to Windows 7
Author:  okenobi [ Sun Jan 03, 2010 1:25 pm ]
Post subject:  Re: Remote Access Software
Another Logmein user here. Love it.
Author:  Andythebatch [ Wed Jan 06, 2010 10:39 pm ]
Post subject:  Re: Remote Access Software
Cheers for the various suggestions.

I went with LogMeIn and so far it all seems perfect. They have started me off on a free trial of the full programme so I can see how it goes and then decide if I need the extra options offered by the paid for version, or if the free version does all I need.

Once again thanks to all

ATB
Author:  JJW009 [ Wed Jan 06, 2010 10:49 pm ]
Post subject:  Re: Remote Access Software
Andythebatch wrote:
I went with LogMeIn and so far it all seems perfect. They have started me off on a free trial of the full programme so I can see how it goes and then decide if I need the extra options offered by the paid for version, or if the free version does all I need.

I keep wondering how long it is before they cripple the free version or do away with it. It must cost them a fortune in bandwidth, since most connections are NAT to NAT and need a proxy go-between. They do all this for free, and it's still pretty fast. It seems too good to be true, but it's been going for years!

I use it every single day. Sometimes I have five different sessions open to different hosts in different tabs, and I can cut-and-paste between them. I still think that's cool.

I can't actually think of a single time I thought, "darn - I could really do with the full version". That said, if you do - then go for it. You'll help keep it free for me :)
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