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| Problem with disappearing E-mails in Outlook Express http://www.x404.co.uk/forum/viewtopic.php?f=4&t=5812 |
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| Author: | RichardLucas [ Thu Jan 28, 2010 3:58 pm ] |
| Post subject: | Problem with disappearing E-mails in Outlook Express |
My father in law has a problem with Outlook Express in that all E-mails "disappear" from the inbox folder. I checked the file size of inbox.dbx which was 61Mb. Compacting all folders had no impact. After taking a backup, I downloaded DBXtract as recommended on the Microsoft site, but this failed to recover any E-mails (the filesize also dropped a a few k after running this). I re-instated his E-mail and he was able to receive new E-mails. The second time this happened I successfully recovered E-mail from inbox.dbx using DBXtract. How do I:- a) prevent this happening going forward - upgrading to Outlook 2007 is a possibility since he has a copy of Office 2007 which is yet to be installed. b) recover the E-mails from the old inbox.dbx OS is XP SP3. Outlook Express is version 6. Thanks in advance. |
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