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PC won't shut down and sometimes won't boot
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DizietSma
Has a life
Joined: Wed Sep 09, 2009 11:36 am
Posts: 98
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Hi all,
A client's AMD XP workstation has issues on starting up and shutting down. Not every time - if I'm there, for example, it usually works.
Sometimes it won't start up in the morning, and he has to take the power cable out of the PSU, wait a bit, plug it in, then retry and it mostly works then.
Sometimes it won't shut down. It blanks the screen after XP logs out, but the machine never powers off - it just sits there, no disk activity, no image on the screen.
A 5 second power button forces it off.
I've already swapped out the PSU, so it's not that.
What's the next thing to look at? MBoard? And how on earth do I diagnose that? (No testing equipment)
Thanks,
D
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When I see religious people arguing about religion all I see is deluded people arguing about whose imaginary friend is better.
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| Wed Feb 10, 2010 8:25 am |
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saspro
Site Admin
Joined: Thu Apr 23, 2009 5:53 pm
Posts: 8603
Location: location, location
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Try updating the BIOS.
I had a similar issue with a board that wouldn't reboot
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| Wed Feb 10, 2010 9:12 am |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm
Posts: 10691
Location: Bramsche
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If it is an AMD Athlon XP, it is getting a bit long in the tooth, it could be a failing power supply as well...
We've just had a couple go here...
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"Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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| Wed Feb 10, 2010 10:11 am |
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DizietSma
Has a life
Joined: Wed Sep 09, 2009 11:36 am
Posts: 98
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It's an AMD but not an XP - it's about 18 months old, running an XP box.
I'll try updating the BIOS.
If it is a problem with the mboard, can anyone recommend any testing software?
Thanks for your suggestions.
_________________
When I see religious people arguing about religion all I see is deluded people arguing about whose imaginary friend is better.
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| Wed Feb 10, 2010 8:02 pm |
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