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Problem with sky.com & Kaspersky?
http://www.x404.co.uk/forum/viewtopic.php?f=4&t=6643		 Page 1 of 1
Author:  rykard [ Tue Mar 02, 2010 7:15 am ]
Post subject:  Problem with sky.com & Kaspersky?
Hi,
I have a strange problem with Sky's website. When I try to logon from home and go into remote record or the tv listing the pages won't load and i end up with a blank screen. If i try to do the same at work it works fine... I am running Kaspersky IS 2010 at home but can't find anywhere where there is a setting that I can change.:confused:

can anyone help please?

cheers
Rich
Author:  AlunD [ Tue Mar 02, 2010 8:01 am ]
Post subject:  Re: Problem with sky.com & Kaspersky?
what browser are you using in work and at home?
Author:  rykard [ Tue Mar 02, 2010 9:31 am ]
Post subject:  Re: Problem with sky.com & Kaspersky?
AlunD wrote:
what browser are you using in work and at home?

oops that would have been hadny info wouldn't it lol.

Firefox 3.6 on both, Virgin is the isp on both..
Author:  pcernie [ Tue Mar 02, 2010 1:07 pm ]
Post subject:  Re: Problem with sky.com & Kaspersky?
There were problems with Kaspersky in this regard IIRC, was it Linux_User who mentioned it before? :?

Could you disable Kaspersky just for the purpose of testing the Sky site to see if that's what's causing the problem?
Author:  rykard [ Tue Mar 02, 2010 1:29 pm ]
Post subject:  Re: Problem with sky.com & Kaspersky?
I will try when i get home tonight. It was working but then just stopped.
Author:  AlunD [ Tue Mar 02, 2010 1:33 pm ]
Post subject:  Re: Problem with sky.com & Kaspersky?
Did FF do an update on your home machine?
Author:  rykard [ Tue Mar 02, 2010 1:35 pm ]
Post subject:  Re: Problem with sky.com & Kaspersky?
as far as i can tell both machines are up to date.
Author:  pcernie [ Tue Mar 02, 2010 1:38 pm ]
Post subject:  Re: Problem with sky.com & Kaspersky?
rykard wrote:
as far as i can tell both machines are up to date.


Worth checking, one update isn't optional IIRC, the other brings you up to 3.6 (something?)...
Author:  rykard [ Tue Mar 02, 2010 1:47 pm ]
Post subject:  Re: Problem with sky.com & Kaspersky?
ahh you think it might be firefox?
Author:  pcernie [ Tue Mar 02, 2010 1:57 pm ]
Post subject:  Re: Problem with sky.com & Kaspersky?
rykard wrote:
ahh you think it might be firefox?


It might be both if Kaspersky uses a plugin for FF...
Author:  rykard [ Tue Mar 02, 2010 5:47 pm ]
Post subject:  Re: Problem with sky.com & Kaspersky?
Interesting development - it works at home with Opera 10... think I will uninstall FF and reinstall
Author:  AlunD [ Tue Mar 02, 2010 5:52 pm ]
Post subject:  Re: Problem with sky.com & Kaspersky?
rykard wrote:
Interesting development - it works at home with Opera 10... think I will uninstall FF and reinstall


Could be a good place to start.
Author:  rykard [ Tue Mar 02, 2010 10:26 pm ]
Post subject:  Re: Problem with sky.com & Kaspersky?
uninstall and reinstalled now seems to work.. I will see how it goes, just got to remember all these passwords now..
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