Unless you can prove this is what they've done (i.e. you have some documentation that shows this was their intention, or they have consistent track record of doing it) you'll be wasting your time complaining. Any court would look on a 25% discount as a significant gesture of goodwill and that would be that. Aside from anything else, this thread provides significant proof that you knew it was mispriced when you put the order in and therefore could show a lack of 'good faith' on your part.

If you want the camera, buy the camera, it's a very good price. if you don't want the camera, then you really don't have a leg to stand on about complaining them not selling it to you, do you?

Jon

I only placed the order as a potshot, everyone who ordered would have known the price was wrong.

I'm complaining that it's getting quite common now and very few companies (Amazon, sometimes Tesco) will actually honour those prices on orders placed before they notice. I appreciate they are not obliged to, however it shows respect to the customer that the company are reliable and hold their word

amazon and tescos are huge corporations, the money they lose due to a pricing error is minuscule compared to their overall profits, so they can afford it. Dabs is nowhere near as big, and losing over a grand per purchase would put a massive dent in their profits.

I'd be suprised is many retailers, no matter how big, would honour a price losing out on £1000 a time. Especially if their T&Cs say they dont have to.

Amazon lost £720 per coffee machine recently

I can't justify spending £899 on a camera, however much I'd like to, but I've emailed a mate who is into photography and offered to buy on his behalf, if he fancies a bargain.

Speaking of Amazon, they just cancelled my "The Old Republic" order because they "mispriced" it at £9.99. It's now £29.99 :rolleyes:

Dabs is part of BT, so that counts as being pretty huge.