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okenobi
Spends far too much time on here
Joined: Thu Apr 23, 2009 6:59 pm Posts: 4932 Location: Sestriere, Piemonte, Italia
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I ordered a CD boxset a couple days ago which was described as:
CDs have some fairly light scratches but play fine - outer box is a little bit worn but in one piece.
Thing is, my Plextor won't read one of the discs for EAC or even Winamp. My Sony seperates CD player will, but it skips. Should I leave bad feedback? Never done that before. It cost me £6.50 + £2p&p, so part of me just thinks chalk it up and order a sealed version of the same collection for another £20 like I shoulda done in the first place. But if it's not as described? What d y'all think?
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Wed May 13, 2009 1:00 pm |
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finlay666
Spends far too much time on here
Joined: Thu Apr 23, 2009 9:40 pm Posts: 4876 Location: Newcastle
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Ask for a partial/full refund
Light scratches shouldnt skip
_________________TwitterCharlie Brooker: Macs are glorified Fisher-Price activity centres for adults; computers for scaredy cats too nervous to learn how proper computers work; computers for people who earnestly believe in feng shui.
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Wed May 13, 2009 1:21 pm |
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Blue_Nowhere
Spends far too much time on here
Joined: Thu Apr 23, 2009 8:57 pm Posts: 2220 Location: Here for now...
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I'm with Finlay, ask the seller for a refund stating the reasons above, if they decline, then you can considering negative feedback.
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Wed May 13, 2009 1:23 pm |
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Zippy
Spends far too much time on here
Joined: Thu Apr 23, 2009 6:20 pm Posts: 3838 Location: Here Abouts
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My first response would be to email the seller, give them a chance to offer reparation or something before you leave feedback, it's possible they were selling it for someone else and didn't know, or just hadn't used/played it and went based on what they could see.
_________________The Official "Saucy Minx"  This above all: To Thine Own Self Be True "Red sky at night, Shepherds Delight"..Which is a bit like Shepherds Pie, but with whipped topping instead of mashed potato.
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Wed May 13, 2009 1:24 pm |
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okenobi
Spends far too much time on here
Joined: Thu Apr 23, 2009 6:59 pm Posts: 4932 Location: Sestriere, Piemonte, Italia
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I'd heard that negative feedback was just a nightmare, as you're then likely to get it in return and that'd ruin my 100%?
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Wed May 13, 2009 2:21 pm |
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Angelic
Doesn't have much of a life
Joined: Thu Apr 23, 2009 7:16 pm Posts: 704 Location: Leeds, UK
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Ask the seller for a partial refund. If they say no, ask for a full refund. If they say no, threaten a partial refund through paypal. If they still do nothing, leave neg feedback.
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Wed May 13, 2009 2:24 pm |
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finlay666
Spends far too much time on here
Joined: Thu Apr 23, 2009 9:40 pm Posts: 4876 Location: Newcastle
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If memory serves correct sellers can't leave negative feedback now in most circumstances
_________________TwitterCharlie Brooker: Macs are glorified Fisher-Price activity centres for adults; computers for scaredy cats too nervous to learn how proper computers work; computers for people who earnestly believe in feng shui.
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Wed May 13, 2009 2:31 pm |
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Alexgadgetman
Occasionally has a life
Joined: Fri Apr 24, 2009 4:56 pm Posts: 306
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Sellers cant leave negative feedback for buyers now. Im not even sure they can in any circumstances (perhaps not paying...). Anyway, go on Paypal and file a SNAD claim, (significantly not as described). If seller responds you pay return P&P if he doesnt then he does  . Just put the claim as described as fully working arrived not to fully working lol. (you get the P&P you paid him back as well I do believe if you claim the full amount). However if you message him before this its best, just explain the situation, ask for a refund / return and see if he agrees to refund you. If he does then a neutral is more appropriate, as I highly doubt it was intentional. (you could always lower his rather important DSR's with the feedback  ) (item number/????)
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Wed May 13, 2009 3:47 pm |
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okenobi
Spends far too much time on here
Joined: Thu Apr 23, 2009 6:59 pm Posts: 4932 Location: Sestriere, Piemonte, Italia
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Thanks guys. Contacted the seller and he has offered a full refund on return of the CDs.
Also found a brand new sealed box for £14.99 delivered. Winner!
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Wed May 13, 2009 4:55 pm |
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pcernie
Legend
Joined: Sun Apr 26, 2009 12:30 pm Posts: 45931 Location: Belfast
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I was just about to post this when you replied  : If you're left with the CDs at the end of it all, I've fixed many a scratched disc by grinding some toothpaste into it before washing it off (toothpaste's grittiness effectively sands down the outer plastic layer) 
_________________Plain English advice on everything money, purchase and service related:
http://www.moneysavingexpert.com/
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Wed May 13, 2009 4:57 pm |
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cloaked_wolf
What's a life?
Joined: Thu Apr 23, 2009 8:46 pm Posts: 10022
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People have often talked about using fine car polish to do a similar thing with CDs.
_________________ He fights for the users.
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Wed May 13, 2009 6:13 pm |
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Danstevens
Occasionally has a life
Joined: Thu Apr 23, 2009 7:44 pm Posts: 417
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Excellent. Most people on eBay aren't out there to rip you off. Some are but in this case, I think the pair of you were just a bit unlucky. Glad to hear it all worked out.
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Wed May 13, 2009 7:30 pm |
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pcernie
Legend
Joined: Sun Apr 26, 2009 12:30 pm Posts: 45931 Location: Belfast
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Yes. but my CDs smell minty-fresh 
_________________Plain English advice on everything money, purchase and service related:
http://www.moneysavingexpert.com/
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Thu May 14, 2009 5:48 pm |
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Linux_User
I haven't seen my friends in so long
Joined: Tue May 05, 2009 3:29 pm Posts: 7173
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With no plaque! 
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Thu May 14, 2009 5:49 pm |
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