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pcernie
Legend
Joined: Sun Apr 26, 2009 12:30 pm Posts: 45931 Location: Belfast
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http://www.theregister.co.uk/2010/06/29 ... ex_issues/And that sort of thing is why I wouldn't touch Dell...
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Tue Jun 29, 2010 12:52 pm |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm Posts: 10691 Location: Bramsche
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Friends don't let friends buy Dell...
That said, I've had simialr problems with other manufacturers, we had a bunch of Compaq LTE laptops turn up, with 90% being DoA or failing within 2 weeks. About 70% of the machines were replaced again within the warranty period, because of cracks in the case!
But to knowingly defraud your customers, especially when they are also your lawyers(!!!!) is just crazy,
_________________ "Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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Tue Jun 29, 2010 12:59 pm |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am Posts: 29240 Location: Guantanamo Bay (thanks bobbdobbs)
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Knowing that they deliberately sold them knowing they were faulty will guarantee a huge class action settlement.
_________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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Tue Jun 29, 2010 3:30 pm |
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AlunD
Site Admin
Joined: Fri Apr 24, 2009 6:12 am Posts: 7011 Location: Wiltshire
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I have managed the installation of 100,000 PC's over the years and Dell are always top of my reliability list. Sure some of them do have problems and when you look at a few 100,000 machines from any manufacturer then the same can be said.
I'm surprised by the example quoted but I'm happy buying them for work clients.
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Tue Jun 29, 2010 6:41 pm |
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Nick
Spends far too much time on here
Joined: Thu Apr 23, 2009 11:36 pm Posts: 3527 Location: Portsmouth
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I'd be surprised if this company hadn't also supplied the dodgy componants to other manhfacturers.
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Tue Jun 29, 2010 6:49 pm |
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JJW009
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 6:58 pm Posts: 8767 Location: behind the sofa
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My experience of Dell has always been quite favourable compared to other companies.
Toshiba's cheaper laptops have been the most unreliable computer products I've ever experienced. Out of the last 30 or so I've dealt with, every single one of them has failed within 12 months. Some of them were fixed under warranty, but some of them were just sent back still faulty with a note saying that they were fine...
Let's face it. Most companies are sh!t, it's just a matter of degree.
_________________jonbwfc's law: "In any forum thread someone will, no matter what the subject, mention Firefly." When you're feeling too silly for x404, youRwired.net
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Tue Jun 29, 2010 9:23 pm |
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l3v1ck
What's a life?
Joined: Fri Apr 24, 2009 10:21 am Posts: 12700 Location: The Right Side of the Pennines (metaphorically & geographically)
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I've never actualy bought Dell. I did consider one of their laptops recently, but the specifications weren't quite what I wanted. I went for a Sony in the end.
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Tue Jun 29, 2010 9:32 pm |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am Posts: 29240 Location: Guantanamo Bay (thanks bobbdobbs)
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It would be a dead certainty. Look at how many companies were affected by the faulty Sony batteries a couple of years ago.
_________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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Tue Jun 29, 2010 10:13 pm |
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ProfessorF
What's a life?
Joined: Thu Apr 23, 2009 7:56 pm Posts: 12030
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Wed Jun 30, 2010 6:51 pm |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm Posts: 10691 Location: Bramsche
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My new Sony needed a BIOS update today, because the series was overheating.
And Apple? They are making the Dell case look minor. The new iPhone 4 memo is very damning, sales staff can't give cases away to solve the signal problem, customers must pay for it and they won't be working on a fix...
_________________ "Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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Thu Jul 01, 2010 4:29 am |
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jonlumb
Spends far too much time on here
Joined: Thu Apr 23, 2009 6:44 pm Posts: 4141 Location: Exeter
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I'd be hitting them with the Sale of Goods Act over that one (given that the problem doesn't effect every phone). It's clearly not fit for purpose.
_________________ "The woman is a riddle inside a mystery wrapped in an enigma I've had sex with."
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Thu Jul 01, 2010 6:44 am |
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