After paying what is charged for the iPhone on what is likely to be a lengthy contract I wouldnt accept ANY fault. I'm amazed how many people are so forgiving. I bet it wouldnt be so had it been a product made by another company.

I've had a lot of phone in the last 11 years and none have dropped a call when held 'a certain way'.

I agree with Veato. Had this been any other manufacturer people would be up in arms.

Given the cost of the iPhone, a fault as serious as this is worthy of an instant refund.

Ordinarily I'd agree, though I think that Android phones may not get people up in arms if they ever suffered something similar...

Have you been paying attention at all? People are up in arms. It's been on the BBC news for pete's sake.

Holy crap, next you'll be saying it's on wikipedia!

Sorry, I should clarify - everyone would be up in arms. I honestly can't believe people are buying into "oh, yeah, we've been calculating signal strength incorrectly. Honestly. No really. No, honestly!"

Guess we'll find out soon enough.

How about the Toyota that doesn't brake when it is supposed to, when the correct conditions are met of course?

No, because exactly the point is that was happening in normal use. People were driving along and their brakes weren't working. The iPhone equivalent to that is the signal dropping out while making a call or using data services. Which is exactly the question I asked. Saying 'If I hold the phone exactly like this for 31 seconds then it fails' is not the same thing as the toyota brake issue at all. In short, you've completely missed the point.

Aside from the fact that your analogy is rather crass because I don't think anyone would consider a mobile phone temporarily losing service to be a necessarily lethal fault, while car brakes failing pretty much could be.

Jon

As for the iPhone having problems during normal use, how do you honestly think the problem was discovered?

It's not about a potentially lethal fault, it's about fit for purpose. And if you want further refinement then what if someone is trying to contact emergency services for a life threatening situation and the call drops out?

So I guess it depends if iP4 is significantly worse than other phones. How bad does a mobile phone have to be before it is not fit for purpose? It seems that other phones behave in a similar manner.

http://www.youtube.com/watch?v=iPDcuFW8eE8

If you pay a lot of money for something there should be no faults. If I find a fault, however small, in something I pay a lot of money for it would make me worry about what other faults there may be hidden away and also why did I pay so much money for something that doesn't work as it should.

Comparing how bad a fault is with faults on some other product is a nonsense procedure. It doesn't affect the fault on your product one iota.

I think people generally don't like to admit that they feel they've been "had" to a degree. Understandable.

I hear what you say, but in the real world everything has faults. It is only if the fault makes it unfit for purpose that the faults become real issues.

Other examples are dropped pixels in screens, bugs in software and pixelation on digital broadcasts. By comparing one "acceptable" product with one that is being touted as unacceptable is a quite legitimate way of establishing what is "normal" in a given circumstance.

By all accounts the reception on this phone is much better than on previous models and much better than phones like the Nexus 1

Still time will tell I guess.

No they don't. My SSD works perfectly, my monitor, my camera etc. Yes, my phone has moments but then it wasn't expensive.


Dropped pixels in screens aren't the standard. I had one with a couple and sent it back because I wouldn't accept it under distance selling regs. This phone fault appears to be a standard flaw.

But then it's up to the individual. If you're happy to have something that doesn't work as it was intended then fair enough. I guess it's what you're willing to accept. If it was me my concern would be that there may be other issues that crop up.

Edit: Let's put it this way, I don't hate Apple, I don't hate any brand for that matter. I never understand that. If someone gave me an iPhone 4 for free I'd happily put up with the fault. Paying for an expensive piece of kit with a fault, no matter how small, no, not me.

I see the sentiment, as many have not been able to reproduce this "fault" in real life then I have yet to be convinced that this is not a storm in a teacup.

It you take your philosophy to it's natural conclusion though you would never pay for software, certainly not something as complicated as an operating system because such items are riddles with small faults.

I believe that perfection is not something you find in engineering, "within tolerance" is as good as it gets.