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Can you provide a service to someone without telling them that it will incur a charge and then at a later date send them an invoice for the service.

In this case the service was offered and not asked for.

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Fri Oct 22, 2010 9:34 am
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I would need to check, but I believe all costs have to be discussed at the point of agreeing to the contract.

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Fri Oct 22, 2010 9:39 am
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In a word, no.

You can send them a bill, and they may pay without questioning it, but they are well within their rights to refuse to pay; especially if they can prove they didn't solicit the service.

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Fri Oct 22, 2010 9:41 am
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OK so next question.

This is regarding private health care.

If you recieve a letter before an appointment telling you that "any treatments given additional to the consultation may incur charges" would you then expect to be told before these treatments that they were going to incur a charge?

I have recieved a bill with an additional charge for a test (not a treatment) that I had assumed was part of the consultation as there was no mention of any charge for it whatsoever during the consultation.

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Fri Oct 22, 2010 9:47 am
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Not an answer to your question, but nearly all tests and treatments are charged as additions to any consultations in private healthcare.

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Fri Oct 22, 2010 10:01 am
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It's going to be down to lawyers I suspect. You can quite reasonably argue that any form of test is part of diagnosis, not treatment I would have thought.

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Fri Oct 22, 2010 10:02 am
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It will also depend on the small print in your policy

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Fri Oct 22, 2010 10:28 am
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hifidelity2 wrote:
It will also depend on the small print in your policy

I don't have one.

This was a paid for appointment. The first time I've had a private appointment.

If I ever have one again I'll be asking if there's any charge for evertime the consultant moves or beathes.

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Fri Oct 22, 2010 10:30 am
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Fogmeister wrote:
hifidelity2 wrote:
It will also depend on the small print in your policy


If I ever have one again I'll be asking if there's any charge for evertime the consultant moves or beathes.



No, tht's barristers

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Fri Oct 22, 2010 10:38 am
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You paid for a consultation and only that. If a test was required, ideally you should have been informed but this could be in the form of notices etc rather than someone telling you that you need a test and it's going to cost x amount.

You probably aren't the first to complain about this so would imagine things would be in place that would mean you were aware, even if you weren't actually aware.

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