Never realised that if a project needs a fellow developer needs to explain how to do a core part of the process that will be done hundreds of times a week then it it's simple enough to send out to a 50+ year old client

That and no spec or documentation and I'm expected to validate it works..... hah I won't bother to waste my time if I can avoid it

Correct me if I'm wrong but after the first 6 months you'd need to be able to prove it was a manufacturing defect that was there originally rather than one that had arisen esentially out of wear and/or your use (as opposed to the manufacturer having to prove it wasn't a factory fault within the first 6 months).

You should only expect a washing machine to last 6 months before starting to wear out? No. See here. Quote from a less... legalese source



You have a two year guarantee with anything you buy (that could reasonably be expected to last two years anyway). You don't have to prove it was faulty when you bought it. You don't have to prove anything beyond the fact you've reported the fault within two months of it happening. The retailer has to prove the failure was down to your actions or they have to give you a full refund/replacement. Buying an 'extended warranty' for two years or less is therefore literally a waste of money. Buying an extended warranty for longer that that is at best a way to limit your inconvenience, as you still have the expectations listed under the SoGA and various other legislations. I did hear that a 5 year lifespan was considered reasonable for a 'white good' but I haven't been able to find anything to directly back that up.

Paying for repairs on a washing machine that's less than a year old? Seriously? Only if you're completely clueless.

Jon

Unfortunately that's almost entirely wrong.

The EU put a statute out for all countries to include in their own laws that all electrical items have a 2 year guarantee. At this time, the UK already had the SoGA, which allows for up to 6 years depending on the item (basically at the discretion of a magistrate or similar if it gets that far). As such, the UK provision allowed for greater protection than the EU statute, and stayed instead of the specifics. In addition, the issue of Burden of Proof is there in the SoGA, and changes from reseller to purchaser at the 6 month mark. The other point of interest is that the SoGA only applies between reseller and purchaser; it places no requirements at all on the Manufacturer (unless they are selling direct).

Nothing in the law is ever entirely wrong, or indeed entirely right, it's all up for debate at pretty much every stage.

The point is of course all this is moot if you're going to cave in the first time anyone in the shop claims it's not their fault, which they almost certainly will. And it doesn't negate the fact that buying an extended warranty is still a waste of money, because it only gives you the same rights the law gives you for free.

Jon

Seeing as everyone in here's an expert, lemme try this one on you...

I bought a Sansa Clip+ 8Gig from advancedmp3players.co.uk in March. I then moved here to Lanzarote. In the last 24hrs it has a developed a "mechanical" fault whereby the headphone socket is crackly/losing the right channel intermittently irrespective of cable/headphones used. I emailed them to see if I could return the play but "pay for" a new one to be shipped out to me first (as the post situation here is ridiculous) and then be refunded when they received the old one back.

They are telling me that they can only offer a repair because I bought it more than two months ago. Which is a fat waste of time to me, because I'll be without it forever. In the meantime, as usual with these types of faults I can get perfect audio if I fiddle with it. So for now, that'll have to do. Thoughts?

It's my understanding that they can attempt to repair the item first (SOGA)

Cool. I'm screwed then.

Good news: washing machine has been fixed. Required a new door lock. £30 all in, no call out charge as we were so local.

Bad news: laptop doesn't work.

Rant: adverts for "nuromol" - a "new" painkiller that works better than all other pain killers. It took a load of genius scientists to invent this. Costs £4-6 depending on number of tablets. Meanwhile, doctors have been advising patients to take paracetamol and ibuprofen together regularly for decades. Combined cost of paracetamol and ibuprofen from supermarket is under 50p.

I don't buy big brand tablet painkillers, as I refuse to believe that something that costs £5 is ten times better than the supermarket 50p stuff.

Didn't know that doctors advise taking one of each, but I remember being told we could alternate Calpol and Nurofen (for kids) at shorter intervals to combat high fevers.

There's no real benefit to taking both to combat fever. Firstly, you need a fever to optimise the immune system. In the same way testicles need a cooler environment to help produce sperm, the immune system works better when the body temp is up. We treat fever as a symptom, which is why I tend not to bother with these meds unless I'm very uncomfortable by the fever.

Secondly, nurofen is more effective than paracetamol and there's no scientific evidence that giving both has a better effect than giving one or the other. It makes people think they're doing something and that's quite important in medicine these days.

Thirdly, nurofen+paracetamol is better for pain - evidence shows that taking both has a synergistic effect. I advise to cycle both rather than take at the same time, otherwise you are stopped from taking the max dose of both drugs.

I like the "twice as effective as ....." when the active ingredient dose is simply doubled and you only take one tablet rather than two. Genius!

I feel obliged to strikethrough all of your posts which say "Nurofen" and substitute in "Ibuprofen" where necessary .

And on a side note:

Sky is being ridiculous now, i don't know if i stated it before but they owed my a Credit Return and only informed me by post... to the address that i'd told them i was moving out of when cancelling my account.

So after this letter gets forwarded to me a year later, i phone them up, explain the situation and ask for my refund etc. and specifically state i want it to be transferred back to my Bank Account (where it was originally billed from).

So what's ridiculous? They sent me a Cheque by post.

What's absolutely retarded? They sent it to my old address.

Thankfully this mail was forwarded much earlier than the previous ones -.-'.

Guys! Don't stop at medicines!


MOST things. The vast majority of things in the shop are [LIFTED].

Shampoo, body wash, daily scrub, bath oils = soap, buy cheap bars

Vitamins, supplements, Over 50s nutrient boost, protein pills = food, eat plenty of it, good for you.

Coke, Fanta, Ribena, Robinson's Fruit Shoots = water, drink until you're not thirsty, if you need an energy boost, eat more food.

Berocca, Yakult, bio-live yoghurt drinks, friendly bacteria = sleep, sleep will reduce stress and make you feel better.

So let's see, don't buy any [LIFTED], eat well, sleep more and drink plenty of water. Spend the money on better things.

Gah! So embarassed. Especially since I normally refer to it as ibuprofen and paracetamol instead of nurofen and calpol. Confuses the hell out of parents. Must've managed to confuse myself!