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E. F. Benson
Doesn't have much of a life
Joined: Wed Sep 16, 2009 8:42 am Posts: 798 Location: land of the free, Bexhill-on-Sea
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It seems I was wrong to think the worst of BT. Download speeds are back to normal for the last couple of days...
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Thu Feb 14, 2013 6:42 pm |
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davrosG5
I haven't seen my friends in so long
Joined: Fri Apr 24, 2009 6:37 am Posts: 6954 Location: Peebo
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It's never wrong to think the worst of BT. They were probably fiddling with something and didn't want to tell anyone.
_________________ When they put teeth in your mouth, they spoiled a perfectly good bum. -Billy Connolly (to a heckler)
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Sat Feb 16, 2013 8:39 am |
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l3v1ck
What's a life?
Joined: Fri Apr 24, 2009 10:21 am Posts: 12700 Location: The Right Side of the Pennines (metaphorically & geographically)
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Do BT still have that stupid billing policy of charging you the correct amount every quarter or making you pay a fixed amount every month which is never quite correct?
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Sun Feb 17, 2013 3:55 am |
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MrStevenRogers
Spends far too much time on here
Joined: Fri Apr 24, 2009 9:44 pm Posts: 4860
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no i have a pay monthly DD set up for BT which takes the amount owed each month so there is complete settlement each month for the whole bill which includes phone/broadband, line rental i pay annually in one lump sum ...
_________________ Hope this helps . . . Steve ...
Nothing known travels faster than light, except bad news ... HP Pavilion 24" AiO. Ryzen7u. 32GB/1TB M2. Windows 11 Home ...
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Sun Feb 17, 2013 11:22 am |
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davrosG5
I haven't seen my friends in so long
Joined: Fri Apr 24, 2009 6:37 am Posts: 6954 Location: Peebo
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Actually yes they do, just like the majority of utility providers. And if I'm not mistaken you actually get charged more for paying quarterly anyway (or rather you get charged less for paying monthly). Generally speaking I quite like a fixed monthly DD as it makes it easy to budget but it does mean you have to be aware of how the DD amount is working out in practice against your actual usage. Most utility companies will only review things once a year unless you poke them with a stick and unless you've stayed on top of things the adjustment can be a nasty surprise although they normally try to arrange it so you overpay and build up a credit which you have to fight to get back (rather than them offsetting it against future spending). In BT's case I became very frustrated by their deliberate refusal to adjust DD's when they varied their prices unless challenged. For example, and this is what made me switch from BT: I was paying £xx a month for line rental and calling plan which exactly covered all of my phone usage. That was fine. However, BT then increased their line rental charge but told me that I didn't need to adjust my DD. Well, that was clearly wrong. I also generally object to companies tying you into a contract that lets them vary their prices but doesn't let you leave if they do so.
_________________ When they put teeth in your mouth, they spoiled a perfectly good bum. -Billy Connolly (to a heckler)
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Sun Feb 17, 2013 12:06 pm |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am Posts: 29240 Location: Guantanamo Bay (thanks bobbdobbs)
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That should be enough for every customer to change providers. No matter what the service, or how recently you took the contract out.
_________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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Sun Feb 17, 2013 12:59 pm |
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davrosG5
I haven't seen my friends in so long
Joined: Fri Apr 24, 2009 6:37 am Posts: 6954 Location: Peebo
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I do believe that either Ofcom or the OFT are looking into the self same practice (mid-contract price rises) by the mobile companies. Their contracts allow them to raise prices due to inflation once a year regardless of the length of the contract which is incidently why I'm planning to switch to a monthly rolling mobile contract having been stung twice with my current provider on a 24 month contract.
_________________ When they put teeth in your mouth, they spoiled a perfectly good bum. -Billy Connolly (to a heckler)
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Sun Feb 17, 2013 5:02 pm |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am Posts: 29240 Location: Guantanamo Bay (thanks bobbdobbs)
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I think that they should be held to the contract for the duration. My current contract is no longer available from Three. It is actually more expensive, but then when I budgeted I treated most of the cost as an interest free loan on the handset. Then compared the call time on the balance. Once the contract is over then they can push prices up but then I might move to another provider. To change the rules when people are still trapped on a contract is simply wrong.
_________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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Sun Feb 17, 2013 6:15 pm |
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l3v1ck
What's a life?
Joined: Fri Apr 24, 2009 10:21 am Posts: 12700 Location: The Right Side of the Pennines (metaphorically & geographically)
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I did. I moved to Plusnet and have never looked back.
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Mon Feb 18, 2013 4:22 am |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm Posts: 10691 Location: Bramsche
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Over here, it works the same as a mobile contract, they debit the complete amount each month - line rental, plus all calls that month.
_________________ "Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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Mon Feb 18, 2013 4:49 am |
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Amnesia10
Legend
Joined: Fri Apr 24, 2009 2:02 am Posts: 29240 Location: Guantanamo Bay (thanks bobbdobbs)
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I was with Vermin and their fair usage policies drove me to sky. I only have the broadband but it suits me well.
_________________Do concentrate, 007... "You are gifted. Mine is bordering on seven seconds." https://www.dropbox.com/referrals/NTg5MzczNTkhttp://astore.amazon.co.uk/wwwx404couk-21
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Mon Feb 18, 2013 7:43 am |
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