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timark_uk
Moderator
Joined: Thu Apr 23, 2009 6:11 pm Posts: 12143 Location: Belfast
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I installed a new optical drive in my Brother-in-Laws PC last night. Everything went fine for the installation but when it came to testing it no audio would work from DVDs. Playing CDs was fine, playing audio from the hard drive was fine, but playing a region 2 DVD would only display the image with no audio what-so-ever. Can anyone shed any light on what the problem might be?
Mark
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Thu Apr 30, 2009 7:21 am |
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bish
Doesn't have much of a life
Joined: Tue Apr 28, 2009 11:45 am Posts: 732 Location: 'sup mah science bitchezz!?
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Did you try different movies? One thing I could think of is if you have a movie where DTS audio is the default audio for the movie (kinda rare, haven't seen many like this). Some sound cards don't support DTS, so unless you go into the movies audio menu and change to Dolby 2.0 or 5.1, you won't get any sound.
Also, I'm assuming you have sound for other things? Can you play music and/or hear other sounds in Windows? Make sure you don't have your sound muted in Windows or something. If your computers audio is working in every other way, don't know why it wouldn't play a movie. I'm sure it has nothing to do with the firmware of your drive. Pop an audio CD into the drive, does it work?
You need to post more info about your hardware before anyone could tell if you could have some compatibility issue. What's your sound card? Again, does it work besides movies? Which shuttle board are you talking about? etc Go to control panel-->system-->hardware-->device manager. Do you see any devices sticking out with a yellow question mark or red x (this could indicate a device conflict, or lack of driver or corruption of the driver).
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Thu Apr 30, 2009 7:33 am |
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timark_uk
Moderator
Joined: Thu Apr 23, 2009 6:11 pm Posts: 12143 Location: Belfast
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Yes. We tried a music DVD as well as a standard film as well as a TV show disc, all with the same result; visual but no audio. Yep, as I said above, all other audio is working fine. Music previously ripped to the hard drive - works, windows alert sounds - work, playing a CD in the drive - works, playing YouTube - works. This was the first thing I did after trying other discs and audio sources. Everything is flagged as working normally. It's all very puzzling. The machine is a Dell Optiplex GX 260 running a fully up-to-date XP SP3. I can't remember the make/model of drive I put in. Mark
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Thu Apr 30, 2009 7:47 am |
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bish
Doesn't have much of a life
Joined: Tue Apr 28, 2009 11:45 am Posts: 732 Location: 'sup mah science bitchezz!?
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Um, do you have the K-Lite codec pack installed? If you don't, it's still worth a shot. http://www.free-codecs.com/download/K_lite_codec_pack.htm
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Thu Apr 30, 2009 8:08 am |
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saspro
Site Admin
Joined: Thu Apr 23, 2009 5:53 pm Posts: 8603 Location: location, location
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You need to install the correct codecs. Windows XP doesn't come with DVD support built in so won't support AC3 or the like.
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Thu Apr 30, 2009 8:09 am |
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timark_uk
Moderator
Joined: Thu Apr 23, 2009 6:11 pm Posts: 12143 Location: Belfast
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Okay. Cool. So, where do I get them from? Bish, thanks for that, I'll give it a go and report back. Mark
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Thu Apr 30, 2009 8:19 am |
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bish
Doesn't have much of a life
Joined: Tue Apr 28, 2009 11:45 am Posts: 732 Location: 'sup mah science bitchezz!?
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Download this too. http://ac3filter.sourceforge.net/ac3filter_eng.htmlWith those 2 packs, K-LITE and AC3, you should be hunky-dory! Report back, and tell us the outcome!
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Thu Apr 30, 2009 8:23 am |
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timark_uk
Moderator
Joined: Thu Apr 23, 2009 6:11 pm Posts: 12143 Location: Belfast
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Will do! Thanks ever so much for the help. Mark
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Thu Apr 30, 2009 8:25 am |
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monkeyphonix
Occasionally has a life
Joined: Mon Apr 27, 2009 6:31 pm Posts: 176
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Just installing VLC might be easier, seems to do everything and play files 'other players can't reach.
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Thu Apr 30, 2009 8:39 am |
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bish
Doesn't have much of a life
Joined: Tue Apr 28, 2009 11:45 am Posts: 732 Location: 'sup mah science bitchezz!?
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Well technically. If he does that, then he'd only be able to play in VLC. With the 2 codec packs, he'd be able to run in any program he likes. Installing VLC is just putting a plaster on a wound, downloading the packs saspro and I gave him, is like, stitching up the wound. Metaphorically.
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Thu Apr 30, 2009 8:45 am |
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saspro
Site Admin
Joined: Thu Apr 23, 2009 5:53 pm Posts: 8603 Location: location, location
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Thu Apr 30, 2009 8:59 am |
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spunkymonkey
Has a life
Joined: Fri Apr 24, 2009 11:51 am Posts: 84 Location: retford,nottinghamshire
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i have used this for a long time and always worked for me as every option codec wise is there.... http://cccp-project.net/cheers spunky
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Thu Apr 30, 2009 11:14 am |
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saspro
Site Admin
Joined: Thu Apr 23, 2009 5:53 pm Posts: 8603 Location: location, location
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That is a good pack. Has the mkv codecs in it.
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Thu Apr 30, 2009 1:41 pm |
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bish
Doesn't have much of a life
Joined: Tue Apr 28, 2009 11:45 am Posts: 732 Location: 'sup mah science bitchezz!?
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I'm just still waiting to hear if it actually IS a codec error?
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Thu Apr 30, 2009 1:42 pm |
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saspro
Site Admin
Joined: Thu Apr 23, 2009 5:53 pm Posts: 8603 Location: location, location
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You know it's a codec problem,
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Thu Apr 30, 2009 1:46 pm |
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