This is a strange one that came my way this afternoon.

A user reported his laptop was running very hot and slow - had a look in Task Manager and it revealed that his cpu was running at 100% all the time

A closer inspection showed that it revolved around services.exe program.

Having done the usual virus and trojan scans (nothing) we looked under msconfig to disable a load of programs he had starting in the background however no joy.

When we disabled "plug and play" service however the cpu useage dropped down to 3-4% at idle however this then stopped him from seeing his network connections and wireless advisor so only a temporary fix.

Has anyone else come across this program and found a working solution?

What version of Windows is this?

Google only seems to throw up this problem in Windows 2000.

check the device manager and see if everything is OK
as it would seem the system is looking for something that may have been connected to it …

Turns out it was Kaspersky IS 2010.

Uninstalled it and laptop cpu useage dropped to what you would expect.

Put the user back on ZoneAlarm for now.

Puzzling.

With the SLAs at our place it's usually quicker just to rebuild it, (re-install Windows) than try and diagnose too much. Pity really

KIS 2010 seems to have many issues, especially compared to 2009. I've even encountered problems with it myself, and I had no issues with KIS 2009 at all.

Well I installed IS 2010 on my own PC last night and it worked fine however tonight I logged on and the system then just sat their for 5 mins doing nothing

Started Win7 in safe mode - disabled IS 2010 - restarted Win7 and now all back to normal so that bit of software is coming off in next few minutes as seems to be a pile of <lifted>

I'm tempted to go for Microsoft Security Essentials to be honest, KIS 2010 is making my system unusable.

Back to AVG9 here for now until something that works better with Win7 64-bit comes along.

We had a problem a couple of weeks ago with GData on our machines. They did an update for Windows 7 compatibility and some minor fixes. It leapt from 8MB to over 40MB memory use! That is a heavy footprint, considering many of our machines have 256MB! Even those with 512MB were nearly unusable, only the 4 dual core machines in the company didn't complain, but they moaned a bit.

Only my Vista laptop seemed to be immune to the problem. The new update seems to have solved the problem, it is back down to using about 8MB.