Thanks for the reply, I will pass on what you have said. I doubt that it will make sense to him though as he seems to know less about PCs that I do and I know diddly squat.
For example I don't know what you mean by "wireless bit in Vista" or how to log into an IP address (if that is what those numbers mean) or how to find the model number if it really is a Chinese copy of a Belkin as I suspect.
The computer is an Acer lappy I think, I have not seen it yet, will the model number be anywhere obvious?
CC