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davrosG5
I haven't seen my friends in so long
Joined: Fri Apr 24, 2009 6:37 am
Posts: 6954
Location: Peebo
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Good grief, how difficult is it to report a damaged Openreach street cabinet?
Can I find anywhere on the BT or Openreach websites to do this. No, of course I can't.
The Green Openreach street cabinet round the corner from my house has had the doors prised open so that all the cables are open to the elements (and any enterprising little folk who decide to pull things apart. I would like to report this so that Openreach can come and fix the cabinet before it's further vandalised. Anyone have any idea how I'd do this? All the BT stuff is about reporting a fault on the phone line. There isn't one yet but somehow I'm not terribly confident this situation is set to last with the cabinet doors open to anyone who wants to have a good old poke around inside.
Anyone know how to report this sort of thing. Would it be better going through the local police?
_________________
When they put teeth in your mouth, they spoiled a perfectly good bum.
-Billy Connolly (to a heckler)
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| Sat Jan 09, 2010 1:44 pm |
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forquare1
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 6:36 pm
Posts: 5150
Location: /dev/tty0
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I'd say either police or just phone any BT/OpenReach number you can find, if it's a robot just start pressing random buttons, the robot will get confused and probably pass you to a person who should be able to direct you more appropriately...
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| Sat Jan 09, 2010 1:48 pm |
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Geiseric
Doesn't have much of a life
Joined: Thu Apr 23, 2009 10:35 pm
Posts: 1657
Location: Ipswich
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Maybe you should report it as Criminal damages to the police?
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| Sat Jan 09, 2010 1:51 pm |
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pcernie
Legend
Joined: Sun Apr 26, 2009 12:30 pm
Posts: 45931
Location: Belfast
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Yeah, the irony is it probably would be sorted out quicker from your POV by calling the police  _________________Plain English advice on everything money, purchase and service related:
http://www.moneysavingexpert.com/
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| Sat Jan 09, 2010 2:06 pm |
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davrosG5
I haven't seen my friends in so long
Joined: Fri Apr 24, 2009 6:37 am
Posts: 6954
Location: Peebo
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Finally got through to a real person at BT. The joy of mashing the keypad until the robot gives up in frustration  According to them it's not a BT cabinet. No idea who the d@mn thing belongs to now. Oh well, as long as I'm not about to loose my internet connection due to the actions of some neds.
_________________
When they put teeth in your mouth, they spoiled a perfectly good bum.
-Billy Connolly (to a heckler)
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| Sat Jan 09, 2010 2:27 pm |
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JJW009
I haven't seen my friends in so long
Joined: Thu Apr 23, 2009 6:58 pm
Posts: 8767
Location: behind the sofa
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http://www.openreach.co.uk/orpg/home/loadReason.doTick the "I would like to report damage to Openreach external line plant" option. If it's not sorted by Monday, drop me a PM.
_________________jonbwfc's law: "In any forum thread someone will, no matter what the subject, mention Firefly." When you're feeling too silly for x404, youRwired.net
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| Sat Jan 09, 2010 2:27 pm |
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davrosG5
I haven't seen my friends in so long
Joined: Fri Apr 24, 2009 6:37 am
Posts: 6954
Location: Peebo
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Thanks JJ. I've reported it to the local police so they are going to send someone out to have a look at it and then they will report it to whoever.
_________________
When they put teeth in your mouth, they spoiled a perfectly good bum.
-Billy Connolly (to a heckler)
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| Sat Jan 09, 2010 2:34 pm |
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vitaminz
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Green cabinets mostly housed the early warning system.... http://www.phoneman.org/WBpage1.htmlMost were sold off to various people ranging from Cable vendors like NTL to others. BT kept some, and some are removed or empty. They were linked to various places including the nearest ROC post. Which should look something like this : http://www.subbrit.org.uk/rsg/roc/index2.shtml
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| Sat Jan 09, 2010 2:37 pm |
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Nick
Spends far too much time on here
Joined: Thu Apr 23, 2009 11:36 pm
Posts: 3527
Location: Portsmouth
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Our area recently got upgraded by Virgin to deal with the 50mb service. They were using those green cabinets. _________________
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| Sat Jan 09, 2010 3:15 pm |
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