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Win 7 Pro laptop has started crashing 
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ran chkdsk on it last night and it said it was clean.

Crashed again on boot this morning after it had gone to sleep.... i think it said driver not equal to irq , but it flashed by to quickly to make sure...

Where do i find the error file it creates?

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Wed Aug 25, 2010 8:09 am
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You want Event Viewer in Windows Management.

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Wed Aug 25, 2010 8:32 am
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- System
- Provider
[ Name] Microsoft-Windows-WER-SystemErrorReporting
[ Guid] {ABCE23E7-DE45-4366-8631-84FA6C525952}
[ EventSourceName] BugCheck
- EventID 1001
[ Qualifiers] 16384
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2010-08-25T07:54:43.000000000Z
EventRecordID 49177
Correlation
- Execution
[ ProcessID] 0
[ ThreadID] 0
Channel System
Computer Compname
Security
- EventData
param1 0x000000d1 (0x00000034, 0x00000002, 0x00000001, 0x91997171)
param2 C:\windows\MEMORY.DMP
param3 082510-27378-01


- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2010-08-25T07:54:18.274824200Z
EventRecordID 49178
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Compname
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 209
BugcheckParameter1 0x34
BugcheckParameter2 0x2
BugcheckParameter3 0x1
BugcheckParameter4 0x91997171
SleepInProgress false
PowerButtonTimestamp 0


Does this help?

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Rich

A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching


Wed Aug 25, 2010 8:36 am
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Ok, here's the Microsoft support page for that stop code: (0x000000D1)

http://support.microsoft.com/kb/947382/en-us

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Wed Aug 25, 2010 8:39 am
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That is for Vista, is there a similar page for win7 pro?

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Rich

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Wed Aug 25, 2010 8:54 am
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On the German MS forums, there are some posts, which seem to indicate BIOS setting problems.

Try:

1. Setting the BIOS back to standard factory settings.

2. In the power management, turn it to high performance (translated from German, sorry if it is something different in English) and set the drive etc. to never turn off.

See if it then runs stable. If so, contact Toshiba support and see if there are any driver or BIOS updates.

A secondary option would be to see if taking one of the memory modules out sorts the problem (when removing the first doesn't fix it, remove the second and replace it with the first and see if that helps), it could be dodgy memory (or a dodgy motherboard, but then you are down to sending it off to get it repaired / replaced).

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Wed Aug 25, 2010 9:13 am
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disable set to zero the page/swap file
restart

run a system defrag (twice)
restart

then reset the page/swap file ...

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Wed Aug 25, 2010 3:19 pm
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MrStevenRogers wrote:
disable set to zero the page/swap file
restart

run a system defrag (twice)
restart

then reset the page/swap file ...


well did this and so far it has been OK.... tempting fate I know lol

many thanks...

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Tue Aug 31, 2010 9:43 am
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happy that all is working OK and thanks for the update ...

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Mon Sep 06, 2010 1:09 pm
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it did go again on Friday, seems to be related to the media player... or this could be a coincidence

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Mon Sep 06, 2010 1:28 pm
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which media player and which installed set of codecs ...

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Hope this helps . . . Steve ...

Nothing known travels faster than light, except bad news ...
HP Pavilion 24" AiO. Ryzen7u. 32GB/1TB M2. Windows 11 Home ...


Mon Sep 06, 2010 1:47 pm
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Windows Media Player
Version 12.0.7600.16415
Operating System
Version: 6.1.7600 System Locale: en-GB
Service Pack: 0.0 User Locale: en-GB
Build Lab: 7600.win7_gdr.100618-1621 Geo ID: United Kingdom
Type: Workstation DRM Version: 11.0.7600.16385
Architecture: x86 Indiv Version: 2.5.0.0
Processors: 4

Media Player Binaries
Name Version Name Version Name Version
wmp.dll 12.0.7600.16415 wmlaunch.exe 12.0.7600.16385 wmpconfig.exe 12.0.7600.16385
wmplayer.exe 12.0.7600.16415 wmpcm.dll 12.0.7600.16385 wmvcore.dll 12.0.7600.16385
wmploc.dll 12.0.7600.16415 mpvis.dll 12.0.7600.16385 mf.dll 12.0.7600.16385
wmpps.dll 12.0.7600.16385 wmpdxm.dll 12.0.7600.16385
wmpeffects.dll 12.0.7600.16385 wmpshell.dll 12.0.7600.16385

Other Binaries
Name Version Name Version Name Version
msnetobj.dll 11.0.7600.16385 MSOXMLMF.DLL 12.0.6413.1000 netprofm.dll 6.1.7600.16385
HelpPaneProxy.dll 6.1.7600.16385 fwpuclnt.dll 6.1.7600.16385 AUDIOSES.DLL 6.1.7600.16385
OLEDB32R.DLL 6.1.7600.16385 wship6.dll 6.1.7600.16385 AVRT.dll 6.1.7600.16385
bcrypt.dll 6.1.7600.16385 rasadhlp.dll 6.1.7600.16385 MFPlat.DLL 12.0.7600.16385
MSDART.DLL 6.1.7600.16385 wshtcpip.dll 6.1.7600.16385 MMDevApi.dll 6.1.7600.16385
oledb32.dll 6.1.7600.16385 mlang.dll 6.1.7600.16385 WLDAP32.dll 6.1.7600.16385
midimap.dll 6.1.7600.16385 WMASF.DLL 12.0.7600.16385 ntmarta.dll 6.1.7600.16385
MSACM32.dll 6.1.7600.16385 sensapi.dll 6.1.7600.16385 propsys.dll 7.0.7600.16385
msacm32.drv 6.1.7600.16385 rtutils.dll 6.1.7600.16617 DEVOBJ.dll 6.1.7600.16385
wdmaud.drv 6.1.7600.16385 rasman.dll 6.1.7600.16385 CFGMGR32.dll 6.1.7600.16385
msxml3.dll 8.110.7600.16605 RASAPI32.dll 6.1.7600.16385 SETUPAPI.dll 6.1.7600.16385
msimtf.dll 6.1.7600.16385 drmv2clt.dll 11.0.7600.16385 profapi.dll 6.1.7600.16385
WMNetMgr.dll 12.0.7600.16385 msscp.dll 11.0.7600.16385 MSIMG32.dll 6.1.7600.16385
msls31.dll 3.10.349.0 DUI70.dll 6.1.7600.16385 WindowsCodecs.dll 6.1.7600.16385
mshtml.dll 8.0.7600.16625 DUser.dll 6.1.7600.16385 SXS.DLL 6.1.7600.16385
OLEACC.dll 7.0.0.0 explorerframe.dll 6.1.7600.16385 RpcRtRemote.dll 6.1.7600.16385
ieframe.dll 8.0.7600.16625 wmdmps.dll 12.0.7600.16385 rsaenh.dll 6.1.7600.16385
dhcpcsvc.DLL 6.1.7600.16385 FirewallAPI.dll 6.1.7600.16385 CRYPTSP.dll 6.1.7600.16385
dhcpcsvc6.DLL 6.1.7600.16385 SqmApi.dll 6.1.7600.16385 VERSION.dll 6.1.7600.16385
credssp.dll 6.1.7600.16385 PortableDeviceApi.dll 6.1.7600.16385 JScript.dll 5.8.7600.16475
netutils.dll 6.1.7600.16385 PortableDeviceTypes.dll 6.1.7600.16385 CLBCatQ.DLL 2001.12.8530.16385
SAMLIB.dll 6.1.7600.16385 wpdsp.dll 6.1.7600.16385 COMCTL32.dll 6.10.7600.16385
samcli.dll 6.1.7600.16385 webio.dll 6.1.7600.16385 CRYPTBASE.dll 6.1.7600.16385
wevtapi.dll 6.1.7600.16385 WINHTTP.dll 6.1.7600.16385 dwmapi.dll 6.1.7600.16385
USERENV.dll 6.1.7600.16385 upnp.dll 6.1.7600.16385 OLEAUT32.dll 6.1.7600.16567
Wpc.dll 1.0.0.1 mswsock.dll 6.1.7600.16385 ole32.dll 6.1.7600.16385
mfps.dll 12.0.7600.16385 WINNSI.DLL 6.1.7600.16385 gdiplus.dll 6.1.7600.16385
resampledmo.dll 6.1.7600.16385 iphlpapi.DLL 6.1.7600.16385 SHLWAPI.dll 6.1.7600.16385
PSAPI.DLL 6.1.7600.16385 dnsapi.DLL 6.1.7600.16385 SHELL32.dll 6.1.7600.16644
thumbcache.dll 6.1.7600.16385 mswmdm.dll 12.0.7600.16385 uxtheme.dll 6.1.7600.16385
CSCDLL.dll 6.1.7600.16385 WINTRUST.dll 6.1.7600.16493 avgrsstx.dll 9.0.0.832
cscui.dll 6.1.7600.16385 imapi2.dll 6.1.7600.16385 MSCTF.dll 6.1.7600.16385
EhStorShell.dll 6.1.7600.16385 iertutil.dll 8.0.7600.16385 IMM32.DLL 6.1.7600.16385
MSVCR90.dll 9.0.30729.4926 MSASN1.dll 6.1.7600.16415 NSI.dll 6.1.7600.16385
ATL90.DLL 9.0.21022.8 CRYPT32.dll 6.1.7600.16385 WS2_32.dll 6.1.7600.16385
TFPUOverlayIcon.dll 1.0.2.21 urlmon.dll 8.0.7600.16625 USP10.dll 1.626.7600.16385
cscapi.dll 6.1.7600.16385 Normaliz.dll 6.1.7600.16385 LPK.dll 6.1.7600.16385
srvcli.dll 6.1.7600.16385 WININET.dll 8.0.7600.16625 GDI32.dll 6.1.7600.16385
ntshrui.dll 6.1.7600.16385 WINSTA.dll 6.1.7600.16385 USER32.dll 6.1.7600.16385
windowscodecsext.dll 6.1.7600.16385 WTSAPI32.dll 6.1.7600.16385 RPCRT4.dll 6.1.7600.16385
ksuser.dll 6.1.7600.16385 WINMM.dll 6.1.7600.16385 sechost.dll 6.1.7600.16385
ATL.DLL 3.5.2284.0 pcwum.DLL 6.1.7600.16385 msvcrt.dll 7.0.7600.16385
apphelp.dll 6.1.7600.16481 SspiCli.dll 6.1.7600.16385 ADVAPI32.dll 6.1.7600.16385
mp3dmod.dll 6.1.7600.16385 slc.dll 6.1.7600.16385 KERNELBASE.dll 6.1.7600.16385
msdmo.dll 6.6.7600.16385 SSDPAPI.dll 6.1.7600.16385 kernel32.dll 6.1.7600.16481
LINKINFO.dll 6.1.7600.16385 upnphost.dll 6.1.7600.16385 ntdll.dll 6.1.7600.16559
XmlLite.dll 1.3.1000.0 npmproxy.dll 6.1.7600.16385
MSVCR80.dll 8.0.50727.4927 nlaapi.dll 6.1.7600.16385

Audio Codecs
Type Name Format Binary Version
ACM Microsoft IMA ADPCM CODEC 0011
ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007
ACM Microsoft GSM 6.10 Audio CODEC 0031
ACM Microsoft ADPCM CODEC 0002
ACM Fraunhofer IIS MPEG Layer-3 Codec (decode only) 0055
ACM Messenger Audio Codec 028E
ACM Microsoft PCM Converter 0001
DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 WMADMOD.DLL 6.1.7600.16385
DMO WMAPro over S/PDIF DMO 0162 WMADMOD.DLL 6.1.7600.16385
DMO WMSpeech Decoder DMO 000A, 000B WMSPDMOD.DLL 6.1.7600.16385
DMO MP3 Decoder DMO 0055 mp3dmod.dll 6.1.7600.16385

Video Codecs
Type Name Format Binary Version
ICM Microsoft RLE MRLE msrle32.dll 6.1.7600.16490
ICM Microsoft Video 1 MSVC msvidc32.dll 6.1.7600.16490
ICM Microsoft YUV UYVY msyuv.dll 6.1.7600.16490
ICM Intel IYUV codec IYUV iyuv_32.dll 6.1.7600.16490
ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.1.7600.16490
ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.13
DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50 mp4sdecd.dll 6.1.7600.16385
DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 6.1.7600.16385
DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2 wmvdecod.dll 6.1.7600.16385
DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 6.1.7600.16385
DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 6.1.7600.16385

MPEG/DVD Filters
Type Name Binary Version
video Microsoft DTV-DVD Video Decoder msmpeg2vdec.dll 6.1.7140.0
video CBVA DMO wrapper filter cbva.dll 6.1.7600.16385
audio Microsoft DTV-DVD Audio Decoder msmpeg2adec.dll 6.1.7140.0
audio TOSHIBA Audio Front Switcher

Plug-ins
Type Name Binary Version
Background TOSHIBA AV Control Plug-in TosBtPlg32.dll 1.0.0.12
Background Windows Live Messenger Music Plugin psmsong.14.0.8089.0726.dll 14.0.8089.726
Services
Name Key Binary Version
Media Guide MediaGuide
Content Partner

None Found

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Rich

A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching


Mon Sep 06, 2010 2:20 pm
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in the windows/system folder is directX diag run it and see if it comes up with any errors ...

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Hope this helps . . . Steve ...

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Mon Sep 06, 2010 11:52 pm
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no errors reported..

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Rich

A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching


Tue Sep 07, 2010 7:55 am
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unsure if it would be the player as no faults have been found ...

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Tue Sep 07, 2010 8:39 am
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