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Win 7 Pro laptop has started crashing
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm Posts: 228
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ran chkdsk on it last night and it said it was clean.
Crashed again on boot this morning after it had gone to sleep.... i think it said driver not equal to irq , but it flashed by to quickly to make sure...
Where do i find the error file it creates?
_________________ cheers Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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Wed Aug 25, 2010 8:09 am |
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jonlumb
Spends far too much time on here
Joined: Thu Apr 23, 2009 6:44 pm Posts: 4141 Location: Exeter
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You want Event Viewer in Windows Management.
_________________ "The woman is a riddle inside a mystery wrapped in an enigma I've had sex with."
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Wed Aug 25, 2010 8:32 am |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm Posts: 228
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- System - Provider [ Name] Microsoft-Windows-WER-SystemErrorReporting [ Guid] {ABCE23E7-DE45-4366-8631-84FA6C525952} [ EventSourceName] BugCheck - EventID 1001 [ Qualifiers] 16384 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2010-08-25T07:54:43.000000000Z EventRecordID 49177 Correlation - Execution [ ProcessID] 0 [ ThreadID] 0 Channel System Computer Compname Security - EventData param1 0x000000d1 (0x00000034, 0x00000002, 0x00000001, 0x91997171) param2 C:\windows\MEMORY.DMP param3 082510-27378-01
- System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2010-08-25T07:54:18.274824200Z EventRecordID 49178 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Compname - Security [ UserID] S-1-5-18 - EventData BugcheckCode 209 BugcheckParameter1 0x34 BugcheckParameter2 0x2 BugcheckParameter3 0x1 BugcheckParameter4 0x91997171 SleepInProgress false PowerButtonTimestamp 0
Does this help?
_________________ cheers Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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Wed Aug 25, 2010 8:36 am |
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jonlumb
Spends far too much time on here
Joined: Thu Apr 23, 2009 6:44 pm Posts: 4141 Location: Exeter
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Ok, here's the Microsoft support page for that stop code: (0x000000D1) http://support.microsoft.com/kb/947382/en-us
_________________ "The woman is a riddle inside a mystery wrapped in an enigma I've had sex with."
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Wed Aug 25, 2010 8:39 am |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm Posts: 228
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That is for Vista, is there a similar page for win7 pro?
_________________ cheers Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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Wed Aug 25, 2010 8:54 am |
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big_D
What's a life?
Joined: Thu Apr 23, 2009 8:25 pm Posts: 10691 Location: Bramsche
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On the German MS forums, there are some posts, which seem to indicate BIOS setting problems.
Try:
1. Setting the BIOS back to standard factory settings.
2. In the power management, turn it to high performance (translated from German, sorry if it is something different in English) and set the drive etc. to never turn off.
See if it then runs stable. If so, contact Toshiba support and see if there are any driver or BIOS updates.
A secondary option would be to see if taking one of the memory modules out sorts the problem (when removing the first doesn't fix it, remove the second and replace it with the first and see if that helps), it could be dodgy memory (or a dodgy motherboard, but then you are down to sending it off to get it repaired / replaced).
_________________ "Do you know what this is? Hmm? No, I can see you do not. You have that vacant look in your eyes, which says hold my head to your ear, you will hear the sea!" - Londo Molari
Executive Producer No Agenda Show 246
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Wed Aug 25, 2010 9:13 am |
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MrStevenRogers
Spends far too much time on here
Joined: Fri Apr 24, 2009 9:44 pm Posts: 4860
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disable set to zero the page/swap file restart
run a system defrag (twice) restart
then reset the page/swap file ...
_________________ Hope this helps . . . Steve ...
Nothing known travels faster than light, except bad news ... HP Pavilion 24" AiO. Ryzen7u. 32GB/1TB M2. Windows 11 Home ...
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Wed Aug 25, 2010 3:19 pm |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm Posts: 228
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well did this and so far it has been OK.... tempting fate I know lol many thanks...
_________________ cheers Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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Tue Aug 31, 2010 9:43 am |
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MrStevenRogers
Spends far too much time on here
Joined: Fri Apr 24, 2009 9:44 pm Posts: 4860
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happy that all is working OK and thanks for the update ...
_________________ Hope this helps . . . Steve ...
Nothing known travels faster than light, except bad news ... HP Pavilion 24" AiO. Ryzen7u. 32GB/1TB M2. Windows 11 Home ...
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Mon Sep 06, 2010 1:09 pm |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm Posts: 228
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it did go again on Friday, seems to be related to the media player... or this could be a coincidence
_________________ cheers Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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Mon Sep 06, 2010 1:28 pm |
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MrStevenRogers
Spends far too much time on here
Joined: Fri Apr 24, 2009 9:44 pm Posts: 4860
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which media player and which installed set of codecs ...
_________________ Hope this helps . . . Steve ...
Nothing known travels faster than light, except bad news ... HP Pavilion 24" AiO. Ryzen7u. 32GB/1TB M2. Windows 11 Home ...
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Mon Sep 06, 2010 1:47 pm |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm Posts: 228
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Windows Media Player Version 12.0.7600.16415 Operating System Version: 6.1.7600 System Locale: en-GB Service Pack: 0.0 User Locale: en-GB Build Lab: 7600.win7_gdr.100618-1621 Geo ID: United Kingdom Type: Workstation DRM Version: 11.0.7600.16385 Architecture: x86 Indiv Version: 2.5.0.0 Processors: 4
Media Player Binaries Name Version Name Version Name Version wmp.dll 12.0.7600.16415 wmlaunch.exe 12.0.7600.16385 wmpconfig.exe 12.0.7600.16385 wmplayer.exe 12.0.7600.16415 wmpcm.dll 12.0.7600.16385 wmvcore.dll 12.0.7600.16385 wmploc.dll 12.0.7600.16415 mpvis.dll 12.0.7600.16385 mf.dll 12.0.7600.16385 wmpps.dll 12.0.7600.16385 wmpdxm.dll 12.0.7600.16385 wmpeffects.dll 12.0.7600.16385 wmpshell.dll 12.0.7600.16385
Other Binaries Name Version Name Version Name Version msnetobj.dll 11.0.7600.16385 MSOXMLMF.DLL 12.0.6413.1000 netprofm.dll 6.1.7600.16385 HelpPaneProxy.dll 6.1.7600.16385 fwpuclnt.dll 6.1.7600.16385 AUDIOSES.DLL 6.1.7600.16385 OLEDB32R.DLL 6.1.7600.16385 wship6.dll 6.1.7600.16385 AVRT.dll 6.1.7600.16385 bcrypt.dll 6.1.7600.16385 rasadhlp.dll 6.1.7600.16385 MFPlat.DLL 12.0.7600.16385 MSDART.DLL 6.1.7600.16385 wshtcpip.dll 6.1.7600.16385 MMDevApi.dll 6.1.7600.16385 oledb32.dll 6.1.7600.16385 mlang.dll 6.1.7600.16385 WLDAP32.dll 6.1.7600.16385 midimap.dll 6.1.7600.16385 WMASF.DLL 12.0.7600.16385 ntmarta.dll 6.1.7600.16385 MSACM32.dll 6.1.7600.16385 sensapi.dll 6.1.7600.16385 propsys.dll 7.0.7600.16385 msacm32.drv 6.1.7600.16385 rtutils.dll 6.1.7600.16617 DEVOBJ.dll 6.1.7600.16385 wdmaud.drv 6.1.7600.16385 rasman.dll 6.1.7600.16385 CFGMGR32.dll 6.1.7600.16385 msxml3.dll 8.110.7600.16605 RASAPI32.dll 6.1.7600.16385 SETUPAPI.dll 6.1.7600.16385 msimtf.dll 6.1.7600.16385 drmv2clt.dll 11.0.7600.16385 profapi.dll 6.1.7600.16385 WMNetMgr.dll 12.0.7600.16385 msscp.dll 11.0.7600.16385 MSIMG32.dll 6.1.7600.16385 msls31.dll 3.10.349.0 DUI70.dll 6.1.7600.16385 WindowsCodecs.dll 6.1.7600.16385 mshtml.dll 8.0.7600.16625 DUser.dll 6.1.7600.16385 SXS.DLL 6.1.7600.16385 OLEACC.dll 7.0.0.0 explorerframe.dll 6.1.7600.16385 RpcRtRemote.dll 6.1.7600.16385 ieframe.dll 8.0.7600.16625 wmdmps.dll 12.0.7600.16385 rsaenh.dll 6.1.7600.16385 dhcpcsvc.DLL 6.1.7600.16385 FirewallAPI.dll 6.1.7600.16385 CRYPTSP.dll 6.1.7600.16385 dhcpcsvc6.DLL 6.1.7600.16385 SqmApi.dll 6.1.7600.16385 VERSION.dll 6.1.7600.16385 credssp.dll 6.1.7600.16385 PortableDeviceApi.dll 6.1.7600.16385 JScript.dll 5.8.7600.16475 netutils.dll 6.1.7600.16385 PortableDeviceTypes.dll 6.1.7600.16385 CLBCatQ.DLL 2001.12.8530.16385 SAMLIB.dll 6.1.7600.16385 wpdsp.dll 6.1.7600.16385 COMCTL32.dll 6.10.7600.16385 samcli.dll 6.1.7600.16385 webio.dll 6.1.7600.16385 CRYPTBASE.dll 6.1.7600.16385 wevtapi.dll 6.1.7600.16385 WINHTTP.dll 6.1.7600.16385 dwmapi.dll 6.1.7600.16385 USERENV.dll 6.1.7600.16385 upnp.dll 6.1.7600.16385 OLEAUT32.dll 6.1.7600.16567 Wpc.dll 1.0.0.1 mswsock.dll 6.1.7600.16385 ole32.dll 6.1.7600.16385 mfps.dll 12.0.7600.16385 WINNSI.DLL 6.1.7600.16385 gdiplus.dll 6.1.7600.16385 resampledmo.dll 6.1.7600.16385 iphlpapi.DLL 6.1.7600.16385 SHLWAPI.dll 6.1.7600.16385 PSAPI.DLL 6.1.7600.16385 dnsapi.DLL 6.1.7600.16385 SHELL32.dll 6.1.7600.16644 thumbcache.dll 6.1.7600.16385 mswmdm.dll 12.0.7600.16385 uxtheme.dll 6.1.7600.16385 CSCDLL.dll 6.1.7600.16385 WINTRUST.dll 6.1.7600.16493 avgrsstx.dll 9.0.0.832 cscui.dll 6.1.7600.16385 imapi2.dll 6.1.7600.16385 MSCTF.dll 6.1.7600.16385 EhStorShell.dll 6.1.7600.16385 iertutil.dll 8.0.7600.16385 IMM32.DLL 6.1.7600.16385 MSVCR90.dll 9.0.30729.4926 MSASN1.dll 6.1.7600.16415 NSI.dll 6.1.7600.16385 ATL90.DLL 9.0.21022.8 CRYPT32.dll 6.1.7600.16385 WS2_32.dll 6.1.7600.16385 TFPUOverlayIcon.dll 1.0.2.21 urlmon.dll 8.0.7600.16625 USP10.dll 1.626.7600.16385 cscapi.dll 6.1.7600.16385 Normaliz.dll 6.1.7600.16385 LPK.dll 6.1.7600.16385 srvcli.dll 6.1.7600.16385 WININET.dll 8.0.7600.16625 GDI32.dll 6.1.7600.16385 ntshrui.dll 6.1.7600.16385 WINSTA.dll 6.1.7600.16385 USER32.dll 6.1.7600.16385 windowscodecsext.dll 6.1.7600.16385 WTSAPI32.dll 6.1.7600.16385 RPCRT4.dll 6.1.7600.16385 ksuser.dll 6.1.7600.16385 WINMM.dll 6.1.7600.16385 sechost.dll 6.1.7600.16385 ATL.DLL 3.5.2284.0 pcwum.DLL 6.1.7600.16385 msvcrt.dll 7.0.7600.16385 apphelp.dll 6.1.7600.16481 SspiCli.dll 6.1.7600.16385 ADVAPI32.dll 6.1.7600.16385 mp3dmod.dll 6.1.7600.16385 slc.dll 6.1.7600.16385 KERNELBASE.dll 6.1.7600.16385 msdmo.dll 6.6.7600.16385 SSDPAPI.dll 6.1.7600.16385 kernel32.dll 6.1.7600.16481 LINKINFO.dll 6.1.7600.16385 upnphost.dll 6.1.7600.16385 ntdll.dll 6.1.7600.16559 XmlLite.dll 1.3.1000.0 npmproxy.dll 6.1.7600.16385 MSVCR80.dll 8.0.50727.4927 nlaapi.dll 6.1.7600.16385
Audio Codecs Type Name Format Binary Version ACM Microsoft IMA ADPCM CODEC 0011 ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007 ACM Microsoft GSM 6.10 Audio CODEC 0031 ACM Microsoft ADPCM CODEC 0002 ACM Fraunhofer IIS MPEG Layer-3 Codec (decode only) 0055 ACM Messenger Audio Codec 028E ACM Microsoft PCM Converter 0001 DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 WMADMOD.DLL 6.1.7600.16385 DMO WMAPro over S/PDIF DMO 0162 WMADMOD.DLL 6.1.7600.16385 DMO WMSpeech Decoder DMO 000A, 000B WMSPDMOD.DLL 6.1.7600.16385 DMO MP3 Decoder DMO 0055 mp3dmod.dll 6.1.7600.16385
Video Codecs Type Name Format Binary Version ICM Microsoft RLE MRLE msrle32.dll 6.1.7600.16490 ICM Microsoft Video 1 MSVC msvidc32.dll 6.1.7600.16490 ICM Microsoft YUV UYVY msyuv.dll 6.1.7600.16490 ICM Intel IYUV codec IYUV iyuv_32.dll 6.1.7600.16490 ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.1.7600.16490 ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.13 DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50 mp4sdecd.dll 6.1.7600.16385 DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 6.1.7600.16385 DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2 wmvdecod.dll 6.1.7600.16385 DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 6.1.7600.16385 DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 6.1.7600.16385
MPEG/DVD Filters Type Name Binary Version video Microsoft DTV-DVD Video Decoder msmpeg2vdec.dll 6.1.7140.0 video CBVA DMO wrapper filter cbva.dll 6.1.7600.16385 audio Microsoft DTV-DVD Audio Decoder msmpeg2adec.dll 6.1.7140.0 audio TOSHIBA Audio Front Switcher
Plug-ins Type Name Binary Version Background TOSHIBA AV Control Plug-in TosBtPlg32.dll 1.0.0.12 Background Windows Live Messenger Music Plugin psmsong.14.0.8089.0726.dll 14.0.8089.726 Services Name Key Binary Version Media Guide MediaGuide Content Partner
None Found
_________________ cheers Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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Mon Sep 06, 2010 2:20 pm |
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MrStevenRogers
Spends far too much time on here
Joined: Fri Apr 24, 2009 9:44 pm Posts: 4860
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in the windows/system folder is directX diag run it and see if it comes up with any errors ...
_________________ Hope this helps . . . Steve ...
Nothing known travels faster than light, except bad news ... HP Pavilion 24" AiO. Ryzen7u. 32GB/1TB M2. Windows 11 Home ...
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Mon Sep 06, 2010 11:52 pm |
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rykard
Occasionally has a life
Joined: Sat Nov 28, 2009 5:28 pm Posts: 228
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no errors reported..
_________________ cheers Rich
A Vision of a Champion is someone who is bent over, drenched with sweat, at the point of exhaustion, when no one else is watching
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Tue Sep 07, 2010 7:55 am |
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MrStevenRogers
Spends far too much time on here
Joined: Fri Apr 24, 2009 9:44 pm Posts: 4860
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unsure if it would be the player as no faults have been found ...
_________________ Hope this helps . . . Steve ...
Nothing known travels faster than light, except bad news ... HP Pavilion 24" AiO. Ryzen7u. 32GB/1TB M2. Windows 11 Home ...
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Tue Sep 07, 2010 8:39 am |
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