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Virgin rapped on broadband claims 
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http://www.bbc.co.uk/news/technology-13963473

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Virgin Media has been reprimanded by the Advertising Standards Authority for an online campaign accusing rival broadband services of "conning" customers.

The campaign, called "Stop the broadband con" was aimed at changing the way other broadband providers advertised their services.

BT and Sky complained and the ASA ruled in their favour.

It means the campaign cannot appear in its current form again.

The website launched by Virgin included a letter from Richard Branson, claiming rivals were "not keeping their promises", a speed test, and links to Ofcom's official broadband report. It also featured a video, parodying Sky's broadband advert.

It encouraged users to share the information with their friends and it was this viral element of the campaign that allowed the ASA to apply its advertising rules to it.

"We considered the ad went beyond highlighting the disparity Virgin believed existed between advertised broadband speeds compared to those that were delivered and implied that other ISPs dealt with consumers dishonestly in relation to broadband speeds," the ASA ruling said.

Virgin Media argued that its campaign was intended to highlight "widespread dissatisfaction among consumers about the advertising of broadband speeds."

I have to say I do say they have a small point in their favour about how they are marketed. the term "Upto" is so abused. Though I have been with Vermin Cable and have switched to Sky Unlimited ADSL. Both were 20 Mbit services and while Sky is around 14Mbits I am delighted with the service. I have only had a couple of outages and only for a few hours. I had long outages with Vermin when there was a problem. Add in the fact that I am not throttled means that I can stream TV whenever I want, rather than having to move iPlayer outside peak hours.

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Wed Jun 29, 2011 5:53 pm
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I so thought this thread would be about something else

:lol:

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Wed Jun 29, 2011 8:15 pm
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Once again, can't fault the service from VM here in the Capital. I'll never go back to DSL for as long as Cable is available to me.

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Wed Jun 29, 2011 9:45 pm
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rustybucket wrote:
I so thought this thread would be about something else

:lol:

Oh dear, me too. I kind of read: "Virgin raped in broad band chains" which didn't sound nice :(

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Thu Jun 30, 2011 2:01 am
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I regularly get 10mb on speed tests and I pay for the 10mb service. I can't moan at that. I can see me renewing with Virgin and not going back to BT.

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Thu Aug 11, 2011 7:09 am
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Sky should be castigated. On my bundled exchange it's woeful. Rarely over 100k/sec, though I had over 800 once for about five minutes.

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Thu Aug 11, 2011 9:09 am
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tombolt wrote:
Sky should be castigated. On my bundled exchange it's woeful. Rarely over 100k/sec, though I had over 800 once for about five minutes.

How far are you from the exchange? Any provider could have problems until cable or optical fibre gets to the exchange.

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Thu Aug 11, 2011 11:36 am
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Not far, the issue is sky, my connection is 8mb.

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Thu Aug 11, 2011 12:20 pm
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tombolt wrote:
Not far, the issue is sky, my connection is 8mb.

I have had a couple of breaks in the service but only for an hour at most. For me I get a 14 Mbits connection all the time.

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Thu Aug 11, 2011 1:12 pm
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Amnesia10 wrote:
tombolt wrote:
Not far, the issue is sky, my connection is 8mb.

I have had a couple of breaks in the service but only for an hour at most. For me I get a 14 Mbits connection all the time.

Same here

Sky Broadband stable at 14Mb/s

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Thu Aug 11, 2011 1:17 pm
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To be fair, Sky have a good rep on their own network, but I'm on a non LLU exchange.

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Thu Aug 11, 2011 1:20 pm
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tombolt wrote:
To be fair, Sky have a good rep on their own network, but I'm on a non LLU exchange.

Ah!

Now I get you - bad luck. :x

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Thu Aug 11, 2011 1:39 pm
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tombolt wrote:
To be fair, Sky have a good rep on their own network, but I'm on a non LLU exchange.

So that is a bigger factor than Sky. I suspect that you would have problems who ever you are with.

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Thu Aug 11, 2011 2:31 pm
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Probably anybody other than BT, but I can't bring myself to hand them any money and they're more expensive.

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Thu Aug 11, 2011 2:38 pm
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tombolt wrote:
Probably anybody other than BT, but I can't bring myself to hand them any money and they're more expensive.

I have to agree. I switched to Auracall for my call deal and line rental, with Sky Unlimited for Broadband. It all works well. Low bills and free 0845 and 0870 numbers and free to 39 countries as well.

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Thu Aug 11, 2011 4:42 pm
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